Walter Morris Company Hiring for Customer Service Agent at Foxborough, MA Full Time

We are seeking an Customer Service Agent to join our team! You will resolve customer questions and offer solutions to drive company revenue.

Responsibilities:

• Present and sell company products and services to new and existing customers
• Prospect and contact potential customers
• Reach agreed upon sales targets by the deadline
• Resolve customer inquiries and complaints
• Set follow-up appointments to keep customers aware of latest developments
• Create sales material to present to customers
• Price and Availability

Qualifications:

• Previous experience in sales, customer service, or other related fields
• Familiarity with CRM platforms
• Ability to build rapport with clients
• A knowledge base of plumbing heating and HVAC is preferred but not required
• Strong negotiation skills
• Deadline and detail-oriented

Company Description

The Walter Morris Co is a 100 year old manufacturers rep organization covering the New England plumbing and heating wholesale market. We represent 25 manufactures from plumbing supplies to boilers, water heaters, pipe valves and fittings. We are a family run company with our parents and three sons heavily involved in different aspects of the company. We are a hired sales organization with inside sales support and customer service. We warehouse about fifty percent of our products with our 34,000 square foot warehouse. This is a good balance of a young energetic company paired with many years of industry knowledge and relationships. Please see our website to find out more about us www.morrismerchants.com and become a part of an energetic company creating a culture in a changing industry. We also provide a non contributory profit sharing program.

The Walter Morris Co is a 100 year old manufacturers rep organization covering the New England plumbing and heating wholesale market. We represent 25 manufactures from plumbing supplies to boilers, water heaters, pipe valves and fittings. We are a family run company with our parents and three sons heavily involved in different aspects of the company. We are a hired sales organization with inside sales support and customer service. We warehouse about fifty percent of our products with our 34,000 square foot warehouse. This is a good balance of a young energetic company paired with many years of industry knowledge and relationships. Please see our website to find out more about us www.morrismerchants.com and become a part of an energetic company creating a culture in a changing industry. We also provide a non contributory profit sharing program.