Walmart Hiring for REMOTE – Call Center Specialist at Carrollton, TX Full Time

At Walmart, we help people save money so they can live better. This mission serves as the foundation for every decision we make, from responsible sourcing to sustainability—and everything in between. As a Walmart associate, you will play an integral role in shaping the future of retail, tech, merchandising, finance and hundreds of other industries—all while affecting the lives of millions of customers all over the world. Here, your work makes an impact every day. What are you waiting for?

This job is available for REMOTE work BUT WILL REQUIRE A 5 WEEKS TRAINING AT CARROLLTON, TX (not sponsored).

In this role, the candidate responds to a wide range of customer calls in a fast-paced call center environment and correspondence regarding third party coverage to ensure that patient accounts reflect accurate information, scheduling appointments, offering price estimates and general questions. Making outbound calls to complete pre-registration, confirmation of appointments, rescheduling of appointments, will perform special projects supporting our health care centers.

Walmart Offers:

• Remote work after 5 weeks of onsite training.

• Monday through Friday. Morning shift.

• Pay Starting at $18/hour.

• Health plan options, including vision and dental plans

• Financial benefits including 401(K), stock purchase plans, life insurance and more

• Associate discounts in-store and online

• Paid Time-off and paid maternity and parental leave

• College through Live Better University

Minimum Qualifications

• One – Two years customer service experience in a fast paced customer service environment
• Ability to be patient, and empathetic and have great listening skills as you will be registering & scheduling patients for their healthcare needs across multiple service lines
• Critical thinking: the ability to work independently and highly result oriented

You will Sweep us off our feet if…

• You have EPIC system experience
• Healthcare insurance experience preferred with a focus on patient registration and eligibility requirements

Additional Information

Equal Opportunity Employer

Walmart, Inc. is an Equal Opportunity Employer – By Choice. We believe we are best equipped to help our associates, customers and the communities we serve live better when we really know them. That means understanding, respecting and valuing diversity- unique styles, experiences, identities, ideas and opinions – while being inclusive of all people.