VRCORE Origin Hiring for Receptionist/Customer Service at Lethbridge, AB Full Time

If you’ve been looking to join a team that values your energy and talents, offers multiple advancement opportunities, and provides you with continuous development opportunities, you’ve found it! VRCORE has been built by visionary men and women who have been working towards the common goal of enriching the lives of everyone who comes in contact with VRCORE. We want you to join our winning team and experience The VRCORE Way!

As a Tech (Customer Service Associate), you are the face of VRCORE, demonstrating your enthusiasm while delivering superior customer service to all of our customers to ensure that their experience with VRKADE is exceptional. You are team-oriented, enjoy working with others, and thrive in a fast-paced environment.

Responsibilities

• Respond to customer inquiries and offer information on all services provided
• Book in customers through email, over the phone or in-store, identify customer needs and party requirements, and make all necessary arrangements
• Set up and walk customers through their virtual reality experience
• Promote customer loyalty by providing exceptional customer support
• Review and follow up on customer bookings/inquiries
• Opening or closing of the store may be required
• Opening and closing of cash register may be required
• Troubleshooting and equipment repair – no previous experience required
• Complete and stay on top of facility maintenance and upkeep tasks
• Other duties as assigned

Job Requirements

• Strong customer service focus
• Team oriented
• Experience in a customer service or sales role (retail environment asset)
• High school diploma or equivalent
• Exceptional communication skills, both written and verbal
• Proven ability to multitask and maintain organization
• Proficiency with computers and Microsoft Office programs
• Open to training and learning new skills
• Flexibility to work all shifts, including evenings and weekends, as required

Job Type: Casual

Benefits:

• Casual dress
• Paid time off
• Store discount

Flexible Language Requirement:

• French not required

Schedule:

• 8 hour shift
• Evenings
• Evening shift
• Holidays
• Weekend availability

Supplemental pay types:

• Bonus pay
• Overtime pay

Ability to commute/relocate:

• Lethbridge, AB: reliably commute or plan to relocate before starting work (required)

Education:

• Secondary School (preferred)

Experience:

• Front desk: 1 year (preferred)

Work Location: One location