Virtual Legal Assistant / Client Intake Assistant Full Time NEW

Due to the volume of applications, only applicants who submit a video will be considered. Also send a professional photo if you have.

Your Video Should Briefly Introduce Yourself And Explain

Your relevant work experience

Any legal experience you have, if applicable

Your phone, client intake, or administrative experience

Why you believe you would be a good fit for Innova Law

Legal experience is an asset

Innova Law | Fully Virtual Saskatchewan Law Firm

Innova Law is a modern, fully virtual law firm serving clients across Saskatchewan. We provide convenient, clear, and efficient legal services in real estate, estate planning, estate administration, and corporate law.

We are looking for a reliable, professional, and well-spoken Virtual Legal Assistant / Client Intake Assistant to assist with daytime phone coverage, client communication, appointment scheduling, and administrative support.

The most important part of this role is answering calls during business hours and making sure every client or potential client receives a friendly, professional, and organized first impression of Innova Law.

Main Responsibilities

The primary responsibility will be phone and client intake support, including:

Answering incoming calls during daytime business hours

Taking clear and accurate messages

Asking basic intake questions to understand what the client needs

Scheduling appointments based on the client’s matter and availability

Passing information to the correct person for follow-up

Escalating urgent or important matters promptly

Maintaining a calm, professional, and friendly tone with clients

You May Also Assist With General Administrative Tasks, Including

Managing appointment bookings and calendar updates

Sending basic follow-up email s to clients

Organizing client information and documents

Updating client files, checklists, and internal systems

Following up with clients for missing information

Assisting with inbox organization and simple templates

Over time, the role may grow to include additional responsibilities in recruitment support and social media management.

You will not be expected to give legal advice. Your role is to gather information, assist with scheduling, support administrative workflows, and pass matters to the lawyer or legal assistant, and return clients inquiries

Ideal Candidate

We Are Looking For Someone Who Is

Excellent at speaking and writing in English

Comfortable answering phone calls professionally

Organized, reliable, and detail-oriented

Friendly, calm, and client-service focused

Able to follow scripts and processes

Comfortable using online tools such as Gmail, Google Calendar, Google Drive, Zoom/Google Meet, and practice-management software

Able to keep client information strictly confidential

Interested in learning legal office systems and growing with the firm

Experience with law firms, real estate offices, medical/dental offices, or other professional service businesses would be considered an asset.

Schedule

This is a remote position. The role requires availability during Saskatchewan daytime business hours.

Please include your availability in Saskatchewan/Central Time when applying.

To Apply

Please Include

Your relevant experience

Your availability in Saskatchewan/Central Time

Your expected hourly rate

A video introducing yourself and explaining why you would be a good fit for Innova Law

Applications without a video will not be considered.