Verint Systems Inc Hiring for Software Engineer (WFM) Job at Inchinnan, Scotland Full Time

Role Purpose

The Software Engineer will participate in all aspects of our research and development activities. Working with the product owners and user experience teams they will be involved in the design, development, and the implementation of innovative web based applications using technologies such as java spring, crnk, ext.js and reactjs.

The Software Engineer will work within their team and alongside other teams to develop new product features, progressively improve product quality and to resolve customer issues, while working in a robust continuous integration and continuous deployment environment.

Tasks Include:

• Design, modify and implement software features.
• Ensures quality through design/code reviews, TDD and BDD practices
• Work closely with customers and support teams to ensure efficient resolution of customer cases.
• Continuously improve the product by running root cause analysis and addressing design limitations, maintenance problems and product reliability

In what areas will you perform?

Engineering Work

• Develop key skills and knowledge of Verint applications.
• Deliver robust solutions by identifying related components and check for completeness of solutions, drawing on the wider team knowledge where required. Promote the new functionality to team and wider audience.
• Ensure quality of the feature being delivered, through code reviews, TDD, BDD and other test activities, ensuring the functionality is tested and working properly before final release.
• Participate in customer calls to discuss, diagnose and resolve live issues, working together with support and engineering teams to provide efficient resolution to customer issues.
• Breaks tasks into smaller ones and sets milestones, identifies and plans for dependencies. Works to agreed timescales, prioritising work effectively. Systematises routine work to ensure time can be spent on critical activities.
• Act as a subject matter expert in specific areas of responsibility
• Participate in team meetings, participate in internal departmental activities (e.g. API & build reviews) and participate in external departmental activities as appropriate (e.g. University & industry engagements such as conferences).

Issue Escalation

• Identify, highlight and if possible resolve issues – otherwise escalate issues to senior team members.

Reporting

• Report daily progress of your tasks to your team lead.
• Provide appropriate and regular communication to all relevant parties.
• Provide regular updates about self-development and learning needs to mentor / line manager.

Skills & Experience

Personal

• Highly motivated, ambitious, eager to learn and demonstrate value, with an ability to work relatively independently.
• Demonstrable problem solving and decision making skills, working with others on complex problems or where appropriate to make these decisions.
• Analytical skills include, but are not limited to, applying logical thinking to gathering and analyzing information, designing and testing solutions to problems, and formulating plans;
• Good interpersonal skills, good written and verbal communication, and strong demonstrable team work. Able to communicate effectively with other team members and the business.
• Experience of working closely with customers and 3rd parties to identify, diagnose and resolve complex problems, and effectively convey realistic expectations.
• Experience of using logs to diagnose customer issues and performing data analysis and troubleshoot data integrity issues.
• Ability to work well in a fast paced and challenging technical environment; with the ability to multitask, quickly understanding issues and thinking through approaches, whilst delivering high quality solutions

Technical

Essential

• Experience with software design and development in a test-driven environment
• Familiarity with Agile development methodologies
• Knowledge of behaviour driven development practices using technologies such as Cucumber
• Experience of software automation tools such as Selenium.
• Strong knowledge and experience of working with various debugging tools within Java, web and SQL environments.
• Experience of working in both legacy and greenfield codebases.
• Experience of writing clean, readable and maintainable code.
• Development experience with: Java, JavaScript, SQL
• Experience of working with Java Spring frameworks
• Knowledge of Java web application containers, e.g. Weblogic
• Experience of Chrome dev tools
• Knowledge of API development, particularly REST, and tools such as Postman
• Good understanding of web markup, including HTML5, CSS3
• Experience of version control systems
• Experience of an IDE e.g. Eclipse, IntelliJ IDEA
• Experience of continuous integration systems
• Knowledge and understanding of software development life cycle methodologies
• Knowledge and understanding of RDBMS such as Oracle, SQL Server or MySQL
• Knowledge of cross-browser compatibility concerns

Desirable

• Experience of JavaScript frameworks such as ExtJs/ReactJs/Redux
• Knowledge of software performance testing and profiling tools such as YourKit
• Familiarity with modern front-end build pipelines and tools
• Experience with common front-end development tools such as Grunt, Webpack, NPM, etc.

Qualifications

• A degree or post graduate qualification in Computer Science or Software Engineering at 2:1 or above.
• A minimum of two year’s commercial experience working with relevant object oriented languages.

By submitting an application, you are sharing your personal data with Verint Systems. Your data will be stored in our Applicant Tracking System (APS), which stores data in the US and is fully compliant with EU and UK data protection laws.

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