Verber Dental Group Hiring for Treatment Coordinator Full Time

Responsible for performing front desk activities including handling phone calls, communications with patients, updating records, insurance verification, appointment scheduling, prepping claims, payment processing and treatment planning estimates.

Qualified individuals must have the ability (with or without reasonable accommodation) to perform the following duties:

• Greet and check in/out patients and other office guests
• Schedule appointments
• Answer multi line phones, answer voice message(s) and deliver to appropriate staff
• Verify patient information and insurance information, when applicable, and update patient chart with updated data received
• Collect insurance co-pays, patient out of pocket expenses, and past due balances
• Compile financial s, as needed
• Retrieve and distribute incoming faxes
• Receive and route documents, such as lab results and clinical correspondence, to appropriate staff
• Maintain patient confidentiality through HIPAA compliance
• Transit correspondence and medical records as appropriate
• Maintaining cleanliness of front desk and waiting room areas

Requirements:

• Exceptional customer service and organizational skills
• Outstanding written and verbal communication skills
• Strong computer skills and the ability to learn new software programs with ease
• Attention to detail
• Follow OSHA, HIPAA, and Infection Control procedures
• Child Abuse Clearance, Criminal Background Check, and FBI Fingerprinting as deemed necessary by Human Resources
• Willingness to travel to other local VDG office locations as needed
• Electronic Medical Records systems experience a plus
• Dental experience a plus