Velocity Vehicle Group Hiring for Call Centre Agent (Parts Interpreter) Full Time

• Work From Home
• Fast paced customer service focused positions
• Flexible hours of work – can be full time or part- time

About the opportunity


We are seeking experienced Parts Interpreters who are dedicated, enthusiastic, and looking for a new challenge in the commercial vehicle parts industry. These positions involve interpreting van, heavy vehicle and light truck parts whilst delivering an exceptional level of customer service remotely via call centre.

To ensure success you will need the following experience and attributes:

• Experience in interpreting spare parts
• Previous experience as a parts interpreter or similar role in a fast-paced retail parts operation
• Good work ethic
• Strong customer service focus
• Sound time management skills
• Proactive, self-motivated and team orientated

Our ideal applicants will be able to demonstrate:

• Good mechanical aptitude
• Respond efficiently and effectively to all customer enquiries
• Strong administration and organisational skills
• Experience in working in a fast-paced environment.
• Excellent attention to detail with good written and verbal skills
• Reliable and punctual person with a “Can Do Approach”

In return we offer:

• Competitive remuneration and bonus structure
• Remote base with flexible working hours
• Real opportunities for career growth and development
• Training and mentoring from industry experts
• A friendly and dedicated team to work with and support you
• Discounts on health insurance

About Velocity Truck Centres


Velocity Truck Centres Australia is a subsidiary of Velocity Vehicle Group (VVG). VVG is a multinational company headquartered in the United States and has been servicing the transport industry for many years both locally and overseas.

With more than 900 employees spread across five states, providing a true national support structure for our valued customers. Our company runs on the 3 pillars of Speed, Value and Trust.

Join us now and continue on our journey, we are seeking talented and enthusiastic people to join our team.

Velocity Truck Centres is an equal opportunity employer that values diversity in the workplace.