Valrose Hiring for IT Service Management Project Manager at Perth, Western Australia, Australia Full Time

Why This Should Be Your Next Career Move

As an ITSM specialist, you will be influential in helping shape the PMO as the organisation prepares for an audit later this year. The IT Project Manager will oversee all aspects of project delivery by managing budget, scope and scheduling whilst guiding relevant projects to completion.

A high level of key stakeholder engagement will be required and there will be a great focus on teamwork, communication, safety and ensuring that the company’s technology systems are governed, maintained and functional.

What You Will Be Responsible For

• Coordinate and oversee multiple simultaneous IT projects.
• Prepare project documentation.
• Collaborate with key stakeholders to establish business requirements, performance expectations, and service levels.
• Manage project timelines and provide regular updates on milestones.
• Document decisions and changes in a dedicated register.
• Identify and escalate project risks and issues.
• Monitor and coordinate mitigation plans.
• Assist in developing and approving training plans and necessary actions.
• Collaborate with external vendors and internal departments to tailor implementation plans to their specific needs.
• Ensure alignment with IT Manager on prioritization criteria, ensuring critical tasks are addressed first and in a professional manner.
• Communicate with relevant internal and external stakeholders and suppliers as needed.
• Handle vendor escalations and maintain relationships as necessary.

What you will bring to the role:

• Essential qualification includes certification or experience in ITIL 4; consideration will be given to ITIL 3 certification.
• Demonstrated proficiency in communication and interpersonal relations, capable of engaging with technical personnel and conveying information succinctly to executives.
• Proven aptitude in project management, supported by a successful track record.
• Capacity to analyze, comprehend, and effectively bridge the gap between business requirements and technical design and implementation.
• Familiarity with the applications being deployed.
• Strong problem-solving abilities, negotiation skills, and decision-making prowess to influence both management and internal/external collaborators.
• Why you should partner with Valrose as your recruiter… We are open with our contract fees/margins; we begin the relationship as we mean to go on with trust and transparency. We commit to listening to feedback and continuously improving our service Our consultants are hired based on their empathy, customer care and genuine desire to help people We invest in your personal development, with access to over 16,000 courses via LinkedIn Learning for the duration of your contract

About working with Valrose – We listen. We understand. We solve.

Valrose consultants work with you to understand where your character, aspirations, and skills will be most valued.

We will understand your priorities, whether financial, career progression, workplace culture or technology-related. We will discuss the opportunity thoroughly, how it aligns with your career goals, and guide you through the recruitment process, providing expert advice and support from the initial application to the offer.

We are trusted advisors to our clients, acting as an extension of their business.

We genuinely care about our candidates and love helping connect people with great opportunities. If you would like to understand more about the above role, please do get in touch.

Our Values

Humanity – Success – Integrity – Accountability – Curiosity

Diversity – Welcome it. Entrust it. Celebrate it.

Within our business, we have created an environment where anyone from any background can bring their authentic self to work, celebrating our differences whilst working towards a common purpose. We believe this is not just the ethical thing to do; it’s the intelligent thing to do. Diversity drives innovation!

The Valrose team enjoys building inclusive cultures and promoting equality for all.

2021 Seek SARA Award Finalist for Excellence in Candidate Engagement

2023 Seek SARA Award Finalist – Small Agency of the Year