Vaco Hiring for IT Support Engineer at Alameda, CA Full Time

Job Description

***IT Support Engineer***

***Upto $45/hr***

***Fully Onsite in Oakland, CA***

***Must be Fully Vaccinated***

***A year-long contract with possible extension/conversion to FTE***

Job Description:

Design, own and drive IT projects and deliverables to accelerate the integration of systems and processes with parent company.

Responsibilities:

• Support employees in resolving problems with IT, AV, and communications systems.
• Assist in IT inventory, purchasing, asset management, machine provisioning, onboarding, and other key processes.
• Hands-on troubleshooting of hardware, software applications, networking, and other technical issues.
• Develop and document best practices, tools, and tips, enhancing internal troubleshooting processes
• Manage relationships with vendors and 3rd party providers to provide application support.
• Timely resolution to problems and serve as a point of escalation for team and users
• Develop processes for reviewing, testing, documenting, and improving practices within the team around security, automation, and issue response.
• Engage with partners throughout the organization to proactively address concerns and technical pain points.

Technical Skills Required:

Technical Skills nice to have: