Vacasa Hiring for Field Ops Admin – $19-21/hr at The Blue Mountains, ON Full Time

We started with just one home and an idea: to bring homeowners and renters together with smart technology and caring local teams. Today, we’re the largest full-service vacation rental company in North America thanks to the people who give us their best every day. You’ll fit right in here if you’re curious, entrepreneurial, and thrive in a rapid-growth environment.

Compensation

$19-21/hr DOE

What you’ll get

Health/dental/vision insurance—100% coverage option

Employer Sponsored & Voluntary Supplemental Benefits

Registered Retirement Savings Plan

Health & Dependent Care Flexible Spending Accounts

Paid vacation & sick days

Paid holidays

Paid parental leave after one year of tenure

Employee Assistance Program

Career advancement opportunities

Employee discounts

All the equipment you’ll need to be successful

Great colleagues and culture

Monetary value of benefits equals about $300 per month!

Please visit our careers page to review our full benefits offerings

Why Operations at Vacasa

We take pride in our work, knowing our tireless efforts provide peace of mind. We’re the vacation heroes—giving guests a spotless first impression and setting the tone for an unforgettable experience.

What we’re looking for

We’re searching for an exceptional individual to join our team as a Field Ops Admin. This person is a hard-working individual who will embody our values while maintaining the supreme cleanliness of our homes.

What you’ll do

Juggles between field and admin work throughout the day – must have strong multitasking skills

Assists with responding to housekeeper communication through field chat groups (WhatsApp)

Delegates tasks through appropriate channels using ticketing system

Creates maintenance tickets

Tracks billable items and tickets accordingly

Maintains positive and effective communication

Inspects vacation properties prior to guest/owner arrivals

Other responsibilities as assigned – because every day looks different

The skills you’ll need

Reliable transportation

Experience using Gsuite software (primarily Google Sheets, Google Docs, Gmail)

Advanced knowledge and comfort level using cell phone and computers

Smartphone and personal email address

Driving inclement weather conditions as required

Availability to work Sunday through Saturday, early mornings and evenings as needed.

Ability to work well under pressure in a fast-paced environment

Lead by example while embodying our company values

Highly responsive and reliable

Assistance with scheduling housekeepers and running staff

Experience in the field of Vacation Rentals is an asset

Excellent customer service skill

Drivers license

Strong attention to detail

Prior housekeeping experience preferred although we can teach you the Vacasa standard

Ability to stand, sit, and walk for an extended period of time.

Reach overhead and below the waist

Push, pull, and lift less than or equal to 20 pounds

Bend, stoop, squat, kneel, and twist

Adhere to all company policies and procedures

Reasonable comfort level with computers and smart devices

Access to the internet and the ability to check your email on a daily basis