We started with just one home and an idea: to bring homeowners and renters together with smart technology and caring local teams. Today, we’re the largest full-service vacation rental company in North America thanks to the people who give us their best every day. You’ll fit right in here if you’re curious, entrepreneurial, and thrive in a rapid-growth environment.
Compensation
$19-21/hr DOE
What you’ll get
Health/dental/vision insurance—100% coverage option
Employer Sponsored & Voluntary Supplemental Benefits
Registered Retirement Savings Plan
Health & Dependent Care Flexible Spending Accounts
Paid vacation & sick days
Paid holidays
Paid parental leave after one year of tenure
Employee Assistance Program
Career advancement opportunities
Employee discounts
All the equipment you’ll need to be successful
Great colleagues and culture
Monetary value of benefits equals about $300 per month!
Please visit our careers page to review our full benefits offerings
Why Operations at Vacasa
We take pride in our work, knowing our tireless efforts provide peace of mind. We’re the vacation heroes—giving guests a spotless first impression and setting the tone for an unforgettable experience.
What we’re looking for
We’re searching for an exceptional individual to join our team as a Field Ops Admin. This person is a hard-working individual who will embody our values while maintaining the supreme cleanliness of our homes.
What you’ll do
Juggles between field and admin work throughout the day – must have strong multitasking skills
Assists with responding to housekeeper communication through field chat groups (WhatsApp)
Delegates tasks through appropriate channels using ticketing system
Creates maintenance tickets
Tracks billable items and tickets accordingly
Maintains positive and effective communication
Inspects vacation properties prior to guest/owner arrivals
Other responsibilities as assigned – because every day looks different
The skills you’ll need
Reliable transportation
Experience using Gsuite software (primarily Google Sheets, Google Docs, Gmail)
Advanced knowledge and comfort level using cell phone and computers
Smartphone and personal email address
Driving inclement weather conditions as required
Availability to work Sunday through Saturday, early mornings and evenings as needed.
Ability to work well under pressure in a fast-paced environment
Lead by example while embodying our company values
Highly responsive and reliable
Assistance with scheduling housekeepers and running staff
Experience in the field of Vacation Rentals is an asset
Excellent customer service skill
Drivers license
Strong attention to detail
Prior housekeeping experience preferred although we can teach you the Vacasa standard
Ability to stand, sit, and walk for an extended period of time.
Reach overhead and below the waist
Push, pull, and lift less than or equal to 20 pounds
Bend, stoop, squat, kneel, and twist
Adhere to all company policies and procedures
Reasonable comfort level with computers and smart devices
Access to the internet and the ability to check your email on a daily basis
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