USAA Hiring for Regulatory Relations Manager Lead – IT (Remote) at Charlotte, North Carolina Full Time

Purpose of Job

We are currently seeking a talented Regulatory Relations Manager Lead – IT for our San, Antonio, TX, Colorado Springs, CO, Tampa, FL, Washington, DC, Phoenix, AZ USAA locations or working remotely.

Regulatory Relations provides a broad range of strategic and tactical management of bank regulatory agency relationships. The responsibilities of this role include promoting clear and consistent internal and external communications, identifying emerging regulatory issues, and support to management strategy concerning regulatory matters. Regulatory Relations oversees critical regulatory processes including the examination lifecycle, remediation and clearance of examination findings, and ad hoc regulatory requests. The position requires recurring interactions with federal bank regulators, senior USAA executives, line of business personnel, risk and compliance professionals, legal partners, and other participants in the supervisory space. Objectives include effective regulatory examination outcomes and the coordination and management of relationships with regulatory agencies. The primary focus of this position is providing Regulatory Relations support to the Enterprise Chief Information Office (ECIO) and Chief Information Officer (directly).

About USAA

USAA knows what it means to serve. We facilitate the financial security of millions of U.S. military members and their families. This singular mission requires a dedication to innovative thinking at every level.

Primary Responsibilities

• Identifies and manages existing and emerging risks that stem from business activities and the job role
• Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled
• Follows written risk and compliance policies, standards, and procedures for business activities
• Acts as a subject matter expert to the business and control functions on regulatory and supervisory developments; and to the regulators on USAA specific developments
• Serves as a central resource in developing strategies for the execution of regulatory exams and supervisory developments
• Implements industry best practices for regulatory examination management by providing centralized task management and expertise
• Develops and communicates insights on USAA-specific regulatory engagement issues, in addition to broader regulatory industry-wide issues/themes
• Leads, assembles, and facilitates partner responses to questions and information requests received from regulators, ensuring timely delivery and escalating when needed
• Ensures quality assurance is performed on partner responses ensuring completeness and accuracy before submitting responses to regulators
• Serves as an expert resource to team members on escalated issues and process improvement projects
• Provides subject matter expertise to cross functional project teams when needed

Minimum Requirements

• Bachelor’s degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree
• 8 years of work experience with regulatory interactions to include working with regulators and risk management policies and frameworks
• Demonstrated experience working in a highly regulated environment
• Sophisticated knowledge of laws and regulations applicable to large financial institutions (e.g., OCC Heightened Standards, FFIEC Handbooks and Guidance)
• Expert knowledge of relevant industry regulations and risk management with the ability to consult and provide insight and guidance
• Demonstrated ability to collaborate with the most senior leaders to provide effective guidance and regulatory expertise
• Demonstrated ability to develop and communicate complex concepts verbally and in writing
• Advanced knowledge of Microsoft Office tools to include Word, Excel, and PowerPoint

Preferred Experience

• 8 or more years work experience in banking at a large institution
• Experience as a regulator (OCC, FED, FDIC) or in regulatory exam management (or similar work) at a large financial institution with a focus on compliance, risk, or audit exams
• 5 or more years of experience in applying or evaluating the adequacy and effectiveness of IT risk management practices including business continuity and data security as it relates to regulatory expectations

Compensation

USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market position. The salary range for this position is: $117,600 – $211,700.

Employees may be eligible for pay incentives based on overall corporate and individual performance or at the discretion of the USAA Board of Directors.

• Geographical Differential: Geographic pay differential is additional pay provided to eligible employees working in locations where market pay levels are above the national average

Shift premium will be addressed on an individual basis for applicable roles that are consistently scheduled for non-core hours.

Benefits

At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

Please click on the link below for more details. USAA Total Rewards

Relocation assistance is not available for this position.