USAA Hiring for Recruiting Operations Analyst I Job at Divide, CO Full Time

Provides proficient analytical, business, and technical knowledge related to specific business functions, processes, and applications/IT platforms. Works independently to create, implement and maintain application solutions to meet the needs of a business or organization. Proposes changes to business processes to better align to business need.

This position is available 100% Remote Work from Home.

Job Requirements

About USAA

USAA knows what it means to serve. We facilitate the financial security of millions of U.S. military members and their families. This singular mission requires a dedication to innovative thinking at every level.

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Primary Responsibilities:
Identifies and manages existing and emerging risks that stem from business activities and the job role.

Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled.

Follows written risk and compliance policies and procedures for business activities.

Evaluates business needs and reviews system requirements for accuracy; translates data between business users and technical developers.

Collaborates with internal stakeholders to understand business needs and opportunities specifically related to application/IT platform solutions.

Provides intermediate to complex analysis, supporting the planning and implementation of systems and upgrades, and process changes.

Participates in analyzing and documenting business requirements for application/IT platform and data systems, including testing and implementation of new systems or changes to current system as required to meet contractual needs and improve processes.

Reviews new or upgraded application functionality with business partners (including training) to help them prepare appropriate training and procedures updates for their teams.

Performs and may coordinate business and application/IT platform support; analyzes discrepancies and system failures.

Facilitates and performs resolution activities to minimize business impact and avoid future exposure; informs team leadership and business partners of business implications associated with those events and develops recommendations to mitigate future impact.

Maintains proficient understanding of business processes, supporting applications/IT platform, and strategic direction.

Collaborates and exchanges information with team members, stakeholders, and information services to ensure dependencies, risks, and opportunities are identified.

Minimum Requirements:
Bachelor’s degree.

4 additional years of related experience beyond the minimum required may be substituted in lieu of a degree

4 years work experience in analyzing IT business processes, software application/IT platform design and/or IT documentation, with an understanding of application/IT platform data systems and operations processes.

Demonstrated understanding of application/IT platform administration and the software development life cycle, to include testing execution.

Experience in developing and maintaining documentation related to workflow and business requirements, as well as technical functionality of IT applications/IT platform.

Knowledge of risk & controls with experience identifying and fixing gaps, documenting controls and testing of those controls.

Proficient knowledge of Microsoft Office tools.

Successful completion of an analyst assessment may be required.

Preferred Experience:
Experience configuring SmashFly and Yello CRM platforms to support recruitment sourcing efforts in a mid-large sized work environment.

Proven ability to critically assess information from various sources, evaluate options and propose solutions to complex issues.

Ability to balance time-sensitive priorities while maintaining diligence to provide accuracy.

Strong organizational and interpersonal skills, demonstrating the ability to handle pressure and work in a fast-paced, deadline driven environment.

A customer centric service delivery approach with an ability to embrace new technology platforms.

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

Compensation:
USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market position. The salary range for this position is: $72,900.00 – $131,400.00 *(this does not include geographic differential it may be applied based on your work location)

Employees may be eligible for pay incentives based on overall corporate and individual performance or at the discretion of the USAA Board of Directors.

• Geographical Differential : Geographic pay differential is additional pay provided to eligible employees working in locations where market pay levels are above the national average.

Shift premium will be addressed on an individual basis for applicable roles that are consistently scheduled for non-core hours.

Benefits:
At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

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Relocation assistance is not available for this position.