US Legal Support Hiring for Customer Service Specialist at West Palm Beach, FL Full Time

U.S. Legal Support is looking for a Customer Service Specialist that has a customer-focused mindset and likes to problem-solve. The ideal candidate communicates effectively, has a keen eye for detail, can meet deadlines, and strives for accuracy. If you have these qualities, join our world-class Court ing department now!

Essential Job Functions of a Customer Service Specialist:

• Answer customer phone calls professionally, providing the highest level of service
• Act as a liaison with other Operations departments to obtain the necessary information to respond to customer inquiries or resolve customer issues.
• Respond to customer email inquiries promptly and address inquiries from start to finish.

Required Skills to Become a Customer Service Specialist:

• Reliable, resilient, and responsible
• Ability to learn and navigate multiple platforms
• Strong customer service and team-oriented skills required
• Ability to meet deadlines in a timely manner
• High school diploma or equivalent
• Legal experience is a bonus!

Please consider applying even If you don’t meet EVERY requirement, as we are willing to train and coach the right person to be successful in this opportunity.

What we Offer:

• Family and Pet-Friendly benefits including Medical, Dental, Vision, LifeLock, and other perks
• Paid Time Off (PTO)

Check out why we recently won a Happiest Employee 2022 Award at https://www.comparably.com/companies/u-s-legal-support.bonus!