Who May Apply/Clarification From the Agency:
For USEFM – FP is 7. Actual FP salary determined by Washington D.C.
Security Clearance Required:
Public Trust – Background Investigation
Appointment Type
Permanent
Appointment Type Details:
Marketing Statement:
We encourage you to read and understand the Eight (8) Qualities of Overseas Employees before you apply.
Summary:
The work schedule for this position is:
Full Time (40 hours per week)
Start date: Candidate must be able to begin working within a reasonable period of time (three weeks) of receipt of agency authorization and/or clearances/certifications or their candidacy may end.
Supervisory Position:
No
Relocation Expenses Reimbursed:
No
Duties
The assigned, processes applications for the full range of non-immigrant visa (NIV) categories from applicants of various nationalities, by applying visa-class specific and nationality specific regulations defined in the Foreign Affairs Manual (FAM), Immigration and Nationality Act (INA), and the Consular Team Canada – Standard Operating Procedures (CTC-SOP). Responsible for receiving, screening, updating and correcting applications for adjudication by a Consular Officer. Responsible for tracking and processing cases after officer adjudication depending on the status of adjudication. Accepts and maintains accountability of controlled visa foils to process and print authorized cases. Applies sound judgment and knowledge to communicate necessary information about applicants including fraud indicators to supervisor and officers. Keeps current on, and applies changes of visa law and SOPs to daily workflow. Provides customer service in person and through correspondence in a timely and professional manner. Maintains integrity of Personally Identifiable Information (PII) and consular processes. Also performs immigrant visa duties including SAO drafts, visa printing and mail processing.
Qualifications and Evaluations
Requirements:
EXPERIENCE: Four (4) years of consular or similar experience with customer service, administrative, government or paraprofessional work that requires the application of regulatory material in decision making is required.
Education Requirements:
Completion of high school is required.
Evaluations:
LANGUAGE:
FRENCH Fluent Level in speaking, reading and writing. This may be tested.
ENGLISH Fluent level in speaking, reading and writing. This may be tested.
EQUAL EMPLOYMENT OPPORTUNITY (EEO): The U.S. Mission provides equal opportunity and fair and equitable treatment in employment to all people without regard to race, color, religion, sex, national origin, age, disability, political affiliation, marital status, or sexual orientation.
Qualifications:
All applicants under consideration will be required to pass medical and security certifications.
Benefits and Other Info
Benefits:Agency Benefits:
Locally Employed Staff, including Members of Household (MOHs), and Third-Country Nationals (TCNs), working at the U.S. Mission in Canada may receive a compensation package that may include health, separation, and other benefits. The US Missions offer competitive salary, robust benefits, professional development and celebration of American and Canadian holidays.
For EFMs, benefits should be discussed with the Human Resources Office.
The pay plan is assigned at the time of the conditional offer letter by the HR Office.
Other Information:
HIRING PREFERENCE SELECTION PROCESS: Applicants in the following hiring preference categories are extended a hiring preference in the order listed below. Therefore, it is essential that these applicants accurately describe their status on the application. Failure to do so may result in a determination that the applicant is not eligible for a hiring preference.
HIRING PREFERENCE ORDER:
1. AEFM / USEFM who is a preference-eligible U.S. Veteran*
2. AEFM / USEFM
3. FS on LWOP and CS with reemployment rights **
** This level of preference applies to all Foreign Service employees on LWOP and CS with re-employment rights back to their agency or bureau.
How to Apply
How to Apply:
All candidates must be able to obtain and hold a Public Trust – Background check security clearance.
Candidates who do not upload the required supporting documents by the closing date of this position will not be considered.
To apply for this position click the “Submit Application” button. For more information on how to apply visit the Mission internet site.
Required Documents:
To qualify based on education, you MUST submit the requested degree and / or transcripts as verification of educational requirement by the closing date of this announcement. Failure to provide requested information, or the information is insufficient to verify eligibility, may result in disqualification for this position.
All Applicants:
Eligible Family Member Applicants:
Next Steps:
Applicants who are invited to take a language or skills test, or who are selected for an interview will be contacted via email.
For further information – the complete position description listing all of the duties, responsibilities, required qualifications, etc. may be obtained by contacting the Human Resources Office.
Thank you for your application and your interest in working at the U.S. Mission in Canada.
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