Job Description:
Serve on the front lines of the guest and Travel Agent partners experience
Interact with guests and Travel Agent partners via phone
Provide consistent, high-quality support to all guests and Travel Agent partners
Research, navigate, and locate answers to guests and Travel Agent partners questions and concerns
Leverage a website, internal web-based knowledge service, system tools, and other resources to independently respond to inquiries
Document all calls, detailed resolution, and follow-up to actions
Certification Course: $9.99-$49.99
Certification Class Times:
Monday – Friday
9:00 a.m. – 1:00 p.m. ET
6:00 p.m. – 10:00 p.m. ET
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