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Education Training / Education Training

University of Westminster Hiring for Academic Support Intern Job at London, England Full Time

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This post is full time, 35 hours per week and is fixed term until January 2023
The University of Westminster is recruiting an Academic Support Intern to support the delivery of academic enquiries to our students.
The successful candidate will be a University of Westminster graduate.
This is an exciting time to join the team, you will work at the centre of a specially selected team on a pilot project, pioneering a new approach to the student experience across a busy school. #
The successful candidate will receive all initial referrals to the project via an email inbox and raise very brief case notes on a simple database, before rapidly passing them to school senior tutors for resolution. It is important to our students that we resolve their queries quickly and satisfactorily; this post holder will be key, recording our performance, responses and checking that the case is closed to the student’s satisfaction. They will also support project reports that will help academic teams to identify and overcome any barriers to success, by generating reports and data that support operational decisions.
The role is engaged with students but is not student-facing. Day to day, the main working relationship will be academics, including school senior tutors, personal tutors, course and module leaders, who will be handling individual student cases. Some of the information may be personal and sensitive; the post holder will have, or will develop, a professional approach to client confidentiality, and the confidence to work with senior academic staff will be an advantage in the role.
You will be based within the School of Architecture and Cities, working directly to the Assistant Head of School.
The post holder will require excellent organisation skills, be proficient in MS Office and will ideally have experience of working in an office (or remote office) environment.
To apply for this vacancy please click above. Further information can be found in the job description and person specification, which can be accessed through link below.

At the University of Westminster, diversity, inclusion and equality of opportunity are at the core of how we engage with students, colleagues, applicants, visitors and all our stakeholders.

We are fully committed to enabling a supportive and safe learning and working environment which is equitable, diverse and inclusive, is based on mutual respect and trust, and in which harassment and discrimination are neither tolerated nor acceptable.

Closing date: midnight on 18 January 2022

Interviews are likely to be held on: 31 January 2022

Administrative contact (for queries only): [email protected]

Job Overview

  • ID: 199547
  • Date Posted:
  • Job Title: University of Westminster Hiring for Academic Support Intern Job at London, England