University IT
The University of Western Australia (UWA) is ranked amongst the top 100 universities in the world and a member of the prestigious Australian Group of Eight research-intensive universities. With an enviable research track record, vibrant campus and working environments, supported by the freedom to ‘innovate and inspire’ there is no better time to join Western Australia’s top University.
About the team
UWA is making significant investment in Information and Technology Services to enable its strategic direction and goals. Utilising technology advancements, these investments will expand UWA’s services and create new and innovative teaching and research models.
As part of Enterprise Applications, the CRM team supports the business to deliver core functionality for leads management, student engagement and alumni fundraising. The team is also responsible for integration and policy automation solutions and regularly forms part of larger project teams to deliver major enhancements or new implementations.
About the opportunity
As the appointee, you will work both collaboratively and independently. You will be responsible for ensuring the solutions are created and maintained in alignment with best practice and internal standards. You will work on business as usual and continuous improvement initiatives as well as work with project services team members on project delivery. You are required to contribute and provide expertise across the full software development lifecycle from engaging with internal business customers, eliciting software requirements and to research, build, test, support and document solutions.
Preference will be given to those applicants who can demonstrate experience with CRM solutions such as Oracle Service Cloud and/or Blackbaud CRM.
To be considered for this role, you will demonstrate:
Full details of the position’s responsibilities and the selection criteria are outlined in the Position Description.
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