The University of West London (UWL) has climbed an impressive 23 places to become one of the top 40 universities in the UK according to the influential Guardian University Guide 2021. UWL is now ranked 34th in the UK – our highest position of any league table ever! We were also the top university in England for teaching satisfaction and the ranking reaffirms our position as the top modern university in London. In addition, UWL has been named University of the Year for Student Experience in The Times and The Sunday Times Good University Guide 2021. https://www.uwl.ac.uk/about-us
The Department
Student Services is a large multi-disciplinary team that plays a crucial role in supporting our students. Student Advice and Immigration comprises advice on Student Finance, UWL’s internal Scholarships and Bursaries and Student visa and immigration advice in order to support international students. We are a tight knit team who help and support each other. We are a hard-working yet sociable and close-knit team who help and support each other to provide a superlative student experience.
The Role
The post holder will undertake casework and provide support and guidance to students and staff in respect of a range of practical advice issues, including immigration, finance and funding regulations. The post holder is expected to contribute to the provision of a professional and specialist advice and guidance service to all students, to encourage their academic progress and student retention. This appointment requires a flexible approach to working hours as weekend and evening cover is required, as well as working across our three main campuses in Ealing, Brentford and Reading.
The Person
We are seeking an enthusiastic and compassionate individual to join the Student Advice team in this role for a fixed-term maternity cover that is due to start in March 2022. You will be self-motivated, proactive and extremely organised, who can work equally well as a team member and using your own initiative. You should have excellent interpersonal, communication, advocacy and customer service skills with proven case work experience and the ability to work closely with students and staff alike. Experience of working in higher education is essential together with extensive knowledge of UK Student immigration and Student Funding.
How to Apply
To apply click on ‘Apply Online’ and fill out the application form. For informal enquiries about the position please contact Alan Shannon-Smith, Head of Student Advice and Immigration, [email protected].
For informal enquiries about the position please contact Alan Shannon-Smith, Head of Student Advice and Immigration, [email protected].
Additional Information
Read more about working at the University of West London at https://www.uwl.ac.uk/about-us/how-university-works/why-work-uwl
UWL is committed to having a diverse and inclusive workforce, supports the gender equality Athena SWAN Charter, and is a Disability Confident Employer as well as a Diversity Champion for Stonewall, the leading LGBT+ rights organisation. We welcome applications from all sections of the community to increase diversity in our workforce.
Please be advised that it is expected that appointment within a grade will normally be at the minimum point
An Enhanced DBS Certificate is required for this post (to be undertaken upon appointment).
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