University of West London Hiring for Student Advisor (Immigration) Job at London, England Full Time

The University of West London (UWL) is ranked the best modern* university (non-specialist) in London in the Complete University Guide 2023.

We were also named University of the Year for Student Experience and Teaching Quality in The Times and The Sunday Times Good University Guide 2023, being described by the editor as “regularly among the top-performing universities” and proving that “it is possible for a London-based institution to achieve outstanding levels of student satisfaction beyond other universities”.

Over the last few years, we have invested more than £150 million in our campus to create an inspiring social and learning environment for students. The University puts our students at the heart of everything we do: dedicated to providing an excellent student experience delivering positive, life-changing outcomes.

• University status awarded in or after 1992

The Department

Student Services is a large multi-disciplinary team that plays a crucial role in supporting our students. Student Advice and Immigration comprises advice on Student Finance, UWL’s internal Scholarships and Bursaries and Student visa and immigration advice in order to support international students. We are a tight knit team who help and support each other. We are a hard-working yet sociable and close-knit team who help and support each other to provide a superlative student experience.

The Role

The post holder will undertake casework, and provide support and guidance to students and staff in respect of a range of practical advice issues, including immigration, finance and funding regulations. The post holder is expected to contribute to the provision of a professional and specialist advice and guidance service to all students, to encourage their academic progress and student retention. This appointment requires a flexible approach to working hours as weekend and evening cover is required, as well as working across our Ealing and Brentford campuses.

The Person

We are seeking an enthusiastic and compassionate individual to join the Student Advice team in this permanent role. You will be self-motivated, proactive and extremely organised, who can work equally well as a team member and using your own initiative. You should have excellent interpersonal, communication, advocacy and customer service skills with proven case work experience and the ability to work closely with students and staff alike. Experience of working in higher education is essential together with extensive knowledge of UK Student immigration.

How to Apply

Interviews are expected to be held in late November.

For informal enquiries about the position please contact Alan Shannon-Smith, Head of Student Advice and Immigration, alan.shannon-smith@uwl.ac.uk

Please email hr.recruitment@uwl.ac.uk if you need any assistance with the application process.

Additional Information

Read more about working at the University of West London at https://www.uwl.ac.uk/about-us/how-university-works/why-work-uwl

UWL is committed to having a diverse and inclusive workforce, supports the gender equality Athena SWAN Charter, and is a Disability Confident Employer as well as a Diversity Champion for Stonewall, the leading LGBT+ rights organisation. We welcome applications from all sections of the community to increase diversity in our workforce.

Candidates must be able to demonstrate their eligibility to work in the UK in accordance with the Immigration, Asylum and Nationality Act 2006.

Please be advised that it is expected that appointment within a grade will normally be at the minimum point.

An Enhanced DBS Certificate is required for this post (to be undertaken upon appointment).

The University of West London reserves the right to close the role prior to this date should a suitable applicant be found.