University of Warwick Hiring for Undergraduate Admissions Officer x2 Job at United Kingdom Full Time

2 x Permanent position, 36.5 hours per week.

This is an exciting opportunity for a talented colleague to contribute to the University’s Admissions Service. Working within the Undergraduate team, the post will support the development and implementation of policy and procedure to ensure that the University of Warwick operates an admissions process that provides outstanding customer service, meets challenging performance targets, and complies with the increasingly complex external regulatory environment. Working closely with academic departments, you will provide expert advice and guidance on admissions matters and individual cases.

With a portfolio which includes responsibility for centralised selection of applicants for a defined portfolio of programmes, you will be familiar with working within and ensuring compliance with complex internal/external regulatory frameworks. Highly numerate, you will be able to provide support to academic and professional service colleagues by extracting, manipulating and analysing data and providing additional context where required. There is also a degree of project and development work in this role, supporting the Admissions Service Manager and Head of Admissions in ongoing reviews of policies and procedures and the delivery of core operational activities.

You will be a self-motivated candidate with an excellent educational background, including a good Honours degree (or equivalent). Previous admissions experience is desirable. You will have excellent communication skills, meticulous attention to detail, and the capacity to master new areas of knowledge quickly. You will have a flexible approach to work, the ability to progress various projects simultaneously, and the ability to work both independently and as part of a team.

We offer hybrid working arrangements as standard (typically 2 days per week on campus outside of peak times).

For informal enquiries please contact Thamala Desborough Undergraduate Admissions Service Manager: [email protected]

Interview Date: TBC.

Job Description

JOB PURPOSE

You will be responsible for making admissions decisions for a defined portfolio of undergraduate courses, ensuring that intake targets are achieved; that students of the highest calibre, with the potential to succeed, are admitted; and that the principles of fair admissions are upheld.

You will be the key point of liaison between colleagues in academic departments and the central Admissions Service, agreeing selection criteria and procedures, providing expertise on admissions matters and referring complex cases where necessary.

You will also undertake specific duties and projects relating to admissions policy and procedure and provide advice and guidance in these areas to other team members across the Admissions Service, related professional service departments, academic colleagues, and senior managers. Specific procedural duties may include: the production of accurate and timely CAS statements for applicants; ensuring that the admissions contract with applicants is correct; ascribing the correct fees status to applicants; identifying and dealing with fraudulent applications; supporting University committees relating to admissions; Confirmation and Clearing logistics; and ensuring that decisions on overseas qualifications are fully informed by a view of equivalence. These are complex issues and decisions that require the development of specialist knowledge and cumulative experience.

DUTIES & RESPONSIBILITIES

1. To make selection decisions for a defined portfolio of courses at undergraduate level on behalf of academic departments after having confirmed the selection criteria against which applications are to be considered.

2. To provide regular and accurate management information reports on the courses within the portfolio to departments and the Head of Admissions; to advise these departments on any emerging trends and to support the departments in ensuring intake targets are met.

3. To ensure that the Admissions Service maintains a compliant and high quality customer service for applicants and their advisors, and for academic departments, whilst also ensuring that and the principles of fair admissions are upheld.

4. To contribute to the maintenance, development, and communication of sources of information, advice and guidance for all stakeholders.

5. To contribute to the development and implementation of policies and procedures connected with the selection of undergraduate applicants for admission and be responsible for ensuring that procedures are disseminated and understood within the team and wider institution.

6. To work closely with the Admissions Service Manager and Head of Admissions, to take forward projects designed to produce fully efficient and effective admissions systems and processes.

7. To contribute to the wider work of the Admissions Service, including by representing the University externally to a high standard. This may involve occasional contribution to events and activities such as open days, conferences etc. including occasional evening and weekend work, and travel within the UK.

8. To undertake some supervisory duties as required to support the work of the Admissions Coordinator and Deputy Admissions Coordinators (for example interviewing, short-listing, training, supervising and coaching the Senior Admissions Assistants).

9. To undertake other such duties as may be directed by the Undergraduate Admissions Manager or the Head of Admissions, commensurate with the grading of the role.