University of the West of England Hiring for Student Administration Team Administrator Job at Bristol, England Full Time

About us: Student and Academic Services (SAS) is a large professional service supporting staff and students across the academic life cycle promoting the student experience. Our support services enable students to develop academically, professionally, and personally. SAS operate across all campuses delivering service excellence. It’s an exciting time to be joining SAS as we embark on significant transformational programs to enhance the student experience from enquiry, through study and to graduation and beyond. The service offers a range of experiences and supports the training and development of its staff.

Within SAS the Student Administration Team (SAT) plays an important role in managing the student record from registration through to graduation, including the assessment processes. Some examples of the tasks we are responsible for are: supporting students to register on a course; managing their assessments to ensure documentation is accurately prepared to be considered at examining boards; clerking various meetings, including exam boards; and the publication of students’ results. The ability to work as part of a team and to be able to build effective working relationships with colleagues at all levels is essential.

Earlier this year, UWE launched its Strategy 2030 vision, so you will be joining the team at an exciting time. UWE is also investing in its IT infrastructure and has recently procured a new student record system. The SAT team will play a vital role in the development and integration of this new system to ensure the transition from old to new system is seamless for our students and staff.

The environment we work in is vibrant and faced paced, you’ll feel part of a team and have a sense that you are able to make a difference to our students’ experience. This is a team where ideas are valued and listened to. We look forward to receiving an application from you.

About you: We are looking for someone with a strong customer service ethos, enthusiasm and proactivity, and an ability to prioritise. You will be expected to provide advice and support to our customers both internally and externally. We currently offer hybrid working where you will be based at either Frenchay or Glenside Campus for 3 days a week, with the option of working from home for 2 days per week. We do have SAT teams based at all of our campuses and you may be asked to work from the other campuses from time to time, this could be to attend training, team meetings or to support other teams. There are also peak times during the academic calendar when taking leave is restricted and additional hours may be required to ensure core tasks are achieved.

We are looking for someone that works well within a team and has a wide range of administrative experience. You will also need to have good IT skills including email and MS Office.

There will be times when workloads are high and you will be managing competing deadlines and requests. It is therefore essential that you are resilient, flexible and able to approach your work in a calm and professional manner. The role requires strong organisational and communication skills. You will be supported in learning this role and given opportunities to develop your skills and experience.

We currently have roles based at Frenchay and Glenside campus, please use the additional information section in the application form to state which campus you are applying for.

Frenchay Campus: At our lively Frenchay campus we have invested in the latest facilities and resources to give both our staff and students access to everything they need to succeed – £300m has been invested recently on new state-of-the-art learning spaces and accommodation while we continue to develop incredible new facilities to enhance our offer even further.

Frenchay campus has excellent transport links; as well as being located near the motorway network we are within walking distance of two train stations, our bus terminus connects us to the local bus and metrobus network and we also have a range of cycling and changing facilities.

Glenside Campus: Glenside Campus is set within beautiful grounds in Stapleton, just three miles north east of Bristol City Centre. Regular bus services link the campus to the main Frenchay site, the city centre and surrounding areas, and nearby Bristol Parkway train station.

Home to UWE’s Faculty of Health and Applied Sciences, Glenside Campus offers excellent teaching facilities, these include a selection of inter-professional simulation suites, enabling students to practice and develop professional competencies, and one of the best health care libraries in England.

Why UWE Bristol?

We are one of the largest providers of Higher Education in the South West with 32,000 students, 250,000 alumni and 4,000 staff from across the globe. We are both globally connected and regionally embedded, with a strong network of employer and partner connections.

We are an ambitious and values led university. We’re focused on solving future global challenges through outstanding learning, world-leading research and a culture of enterprise and we are looking for people who share our core values to help us achieve those aims.

With inclusivity as a core value, UWE Bristol recognises the power of a truly diverse university community. We support and celebrate the diversity of our staff and students as a key driver for innovation and success, promoting pathways and achievements to inspire and generate confidence and ambition.

In addition to progressive pay rates, we offer a wide range of employee benefits including:

• a generous holiday allowance of 25 days pro rata
• up to 12.5 bank holiday/closure days per year
• hybrid working
• excellent defined benefit pension schemes
• access to employee assistance programme
• ongoing learning and development opportunities
• family friendly policies and wellbeing initiatives
• onsite nurseryat our Frenchay Campus.
• Retail savings via the Wider Wallet scheme
• option to participate in the cycle to work scheme

Further information

If you would like an informal discussion about the roles at Glenside Campus, please contact Natasha Amesbury on 0117 328 7427 or email: Natasha.Amesbury@uwe.ac.uk

Please contact Rachael Williams regarding the roles at Frenchay on 011732 86571 or email: rachael4.williams@uwe.ac.uk

These posts are available on a job share basis for applicants wishing to work part time.

The University will be implementing a hybrid way of working once restrictions from Covid 19 end therefore you will be expected to work on campus for part of your working week. Exact days will be agreed with your line manager.

The University’s normal practice is that new appointments will be made at the starting point of the grade.

We particularly encourage applications from Black, Asian, Multiple Heritage or other Minority Ethnic candidates as we are currently under-represented in these areas within UWE Bristol however all appointments are made on merit.

Proud to be part of a vibrant, multicultural city that celebrates diversity, we’re always on the lookout for talented people from all backgrounds to join us. Our people are our strength, and diversity enhances our creativity and leads to better decision-making and problem-solving. Bring your talent and ambition to our growing staff community of over 4,000 individuals and find yourself in a stimulating and supportive environment where you’ll thrive. Add your individuality to ours to help set us apart.

We are unable to provide sponsorship for this role under the Home Office Skilled Worker visa route. As we are unable to sponsor anyone requiring a visa for this role candidates must therefore be able to provide their own right to work in the UK.

Should you be shortlisted you will be asked to provide your right to work documents at your interview. Please refer to the Home Office Right to Work Checklist which provides details of which documents are acceptable.