This position is based within the University’s Student Advice Service and is based at our College sites or at the Student Centre. In this varied and challenging role, you will be providing information, advice and guidance to students across the University.
As part of your day-to-day work, you can expect to focus particularly on student financial and immigration advice. You will help students with relevant procedures; liaise with other organisations, such as the Student Loans Company and the Home Office; and make referrals on to other specialist teams in the University or in external organisations.
This is an opportunity to play a vital role at the University of the Arts London, specializing in the advice areas of student finance and immigration; supporting and advising students on other important issues, and thereby enriching the student experience.
For the fourth year running, University of the Arts London is the world’s second University for Art and Design in the QS World University Rankings® 2022. Our diverse and talented community comprises over 5,000 academic, professional, and technical staff. Together we are committed to social purpose. This includes creating a better a more sustainable world and championing race equality.
We offer highly creative working environments that inspire staff across all areas to fulfil their potential and continuous training to further develop their skills and expertise. We also offer hybrid and flexible working practices, and excellent staff benefits to improve your work life balance.
We are looking for an analytical and methodical problem-solver with excellent communication skills, able to be both quick-thinking and thorough, and with the ability to work independently. These skills and qualities will probably have been gained within a similar information setting or advisory role, in a similar environment in education or externally in advice agencies.
You are not expected to be an expert on every issue that you might face, but it is essential that you have a good understanding of the student finance regulations and the student immigration rules, relevant application procedures and specific student support arrangements. Where your knowledge falls short you must be able to identify the right people, agencies and organisations that students need.
An enhanced DBS check is required for this post.
Please apply early as the application closing date maybe held earlier should sufficient applications be received.
If you have any queries about this role or need any reasonable adjustments for your application, please contact, Jaspreet Kaur, Resourcing Adviser via email at [email protected] or 020 7514 9627.
UAL is committed to creating diverse and inclusive environments for all staff and students to work and learn – a university where we can be ourselves and reach our full potential. We offer a range of family friendly, inclusive employment policies, flexible working arrangements and Staff Support Networks. We welcome applicants from diverse backgrounds, including race, disability, age, sex, gender identity, sexual orientation, religion and belief, marriage and civil partnership, pregnancy and maternity, and caring responsibility.
Candidates are advised to submit applications early.
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