As part of the HR Services Hub, the AskHR team provides excellent administrative and first line HR advice and guidance to all UAL employees via HR shared service model. Our objective is to maintain our Customer Service Excellence standards whilst delivering our HR service/objectives.
You will also support individuals across UAL on people and organisational matters through advice, coaching and support and to ensure that they operate effectively and appropriately in the interests of UAL.
Why choose us?
UAL is a vibrant world centre for innovation, drawing together six colleges with international reputations in art, design, fashion, communication and performing arts.
Human Resources is an award-winning team in Customer Service Excellence, responsible for HR services across the university. We are involved in exciting projects at the heart of UAL’s strategy and work with many teams across the institution. Everyone at UAL plays a part in shaping the future of the creative industries.
In return, University of the Arts London offers generous leave, an attractive pension and a commitment to your continuing personal development and training in an environment that encourages excellence, creativity and diversity.
Your profile
You are a talented and proactive HR administrator and adviser, good with people and numbers, and with demonstrable experience of working in complex organisations and a shared service function. You are highly flexible in your approach to work, whether that be at an individual level, or in support of the team, or HR Services hub.
To succeed in this role you will pride yourself on delivering high quality and proactive customer service to multiple stakeholders across different professional levels. You will manage multiple strands of work at any one time and be able to prioritise these depending on customer and HR business needs often to challenging deadlines.
You will be comfortable in managing large volume of HR administrative transactions and providing advice on HR policy and process across the employee lifecycle, as well as a confident user of related HR systems and office technology.
The role is very much customer facing, so relationships building skills are crucial as well as an understanding of how a fast paced office environment operates.
If you have any queries please contact OEA Recruitment Team via email [email protected]
UAL is committed to creating diverse and inclusive environments for all staff and students to work and learn – a university where we can be ourselves and reach our full potential. We offer a range of family friendly, inclusive employment policies, flexible working arrangements and Staff Support Networks. We welcome applicants from diverse backgrounds, including race, disability, age, sex, gender identity, sexual orientation, religion and belief, marriage and civil partnership, pregnancy and maternity, and caring responsibility.
Candidates are advised to submit applications early.
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