University of Sheffield Hiring for Student Support and Welfare Officer Job at Sheffield, England Full Time

Job Reference Number: UOS031274

Job Title: Student Support and Welfare Officer

Faculty: Professional Services

Department: Student Experience and Support
Student Support Services

Salary: Grade 6
£27,116 – £31,406 per annum. Potential to progress to £34,304 per annum
through sustained exceptional contribution.

Closing Date: 9th January 2022

Summary:

Are you passionate about supporting students and ensuring they have the best student experience? If so, you could be the

ideal candidate for our new role within Student Experience & Support.

We are looking for someone who is experienced in providing support to a diverse student body and is interested in using

their own lived experiences, skills and knowledge to enable our students to get the best experience whilst at University.

The Student Support and Welfare Officer will be the first point of contact for students and staff queries of a specialist or

complex nature. The post holder will be responsible for overseeing the enquiry and case management of all areas of the

Student Support and Welfare Team and will work with colleagues to develop an efficient and streamlined offer. In addition,

the post holder will be responsible for caseload management and administration of the Risk Assessment Panel (RAP) and

work closely with the appropriate Student Support & Welfare Manager (Lead for Sexual Violence, Abuse, Harrassment &

Discrimination) to educate, embed pathways and provide specialist support for students who have experienced any form of

discrimination such as harassment, abuse, bullying, or sexual violence.

If you have a background in student support and welfare, are looking for a new opportunity, and want to make a real

difference to the lives of our students, we would be keen to hear from you.

We are passionate about representing the diversity of our student body within our support services and keen to welcome

applicants with diverse lived experiences. The post holder will work with our Student Equality and Diversity Officer to create

a fully inclusive environment where everyone can access support and the post holder will have the opportunity to lead on

projects that contribute to the Department and University’s Inclusion objectives.

We are looking for someone with enthusiasm and commitment to supporting our students and someone with a can do

attitude. You will have well developed analytical/problem solving skills and experience in using your initiative to find

appropriate solutions whilst working within a fast paced environment.

We are committed to exploring flexible working opportunities which benefit the individual and University.

We’re one of the best not-for-profit organisations to work for in the UK. The University’s Total Reward Package includes a

competitive salary, a generous Pension Scheme and annual leave entitlement, as well as access to a range of learning and

development courses to support your personal and professional development.

We build teams of people from different heritages and lifestyles from across the world, whose talent and contributions

complement each other to greatest effect. We believe diversity in all its forms delivers greater impact through research,

teaching and student experience.