University of New England (UNE) Hiring for Student Progression Officer Job at Armidale Full Time

Reference Number221249 – Student Progression Officer
Student Progression Officer
Student Experience

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Continuing, full-time position

• $70,398 to $81,178 per annum (Level 5)
• Plus 17% employer superannuation. Salary packaging options are available.
• Applicants must have ongoing full time work rights (UNE will not provide sponsorship for this position)

The University of New England (UNE), Armidale is a regionally based, globally networked university that is renowned for the quality of its student experience and the excellence of its research specialisations. UNE pioneered teaching to external students making it the most experienced provider of distance and innovative online education. Currently there are over 26,000 students (84% of whom are distance/online students) and approximately 1,200 academic and general staff.

The UNE decadal strategic plan, Future Fit 2021-2030, has been developed to guide the University to deliver on its enduring vision to support the aspirations of individuals in communities, and communities within regions, in a digital age.
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About the Area*

Student Progression manages the administrative side of a student’s journey commencing at Admission and all the way through to Graduation. The work requires monitoring student progression, ensuring compliance with Higher Education legislation and University policy, and advice on individual student’s course rules.

We currently have an exciting opportunity for an experienced worker in student administration or an enthusiastic applicant familiarity with the tertiary sector and record management.

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About the role*

This role reports to the Student Progression Advisor and entails rapid and accurate responses to student questions. You will work as part of a small but dedicated team to ensure the best possible outcome for students, while maintaining the level of service and integrity expected from the University of New England.

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About you*

To be successful in this role, you will have:

• Good written and verbal communications skills and ability to tailor your responses to clients from a mix of cultural, linguistic and socio-economic backgrounds.
• Attention to detail, computer and time management skills.
• A genuine desire to help students complete their academic journey.
• The ability to work with complex rules and polices and communicate these clearly.
• The temperament to work both directly supervised and more independently under general directions.

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Enquiries and additional information

To discuss this opportunity please contact Joel Gilleland, Student Progression Advisor. Phone: (02) 6773 4468 or email: [email protected]

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Closing Date: Midnight, Monday 1 November 2021

Reference No: 221249

To Apply

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Please submit the following documents by clicking the Apply Now button below. Your application should be comprised of:

• 1-2 page cover letter, outlining your strengths and qualifications and why you are interested in the role at UNE;
• A current resume containing details of 3 referees. At least one referee should have a thorough knowledge of your work over the past 2 years as your manager or supervisor;
• Responses to the selection criteria explaining how you best meet these requirements. Your examples should be based on previous performance/experience and you should clearly explain your level of involvement in the example activity, what you have done, how, why, with whom and what the outcomes were.

For further information about this position, please see the Position Statement below. In preparing your application you should also refer to the attributes described in the UNE Core Capability Framework attached.

Please visit for further information about this position and other career opportunities at UNE.

About Armidale

Living in Armidale you will experience the best of both city and rural living. Enjoy a healthy and active lifestyle with access to shopping, gourmet food, top sporting facilities and cultural delights. You can live in the heart of Armidale or experience the tranquillity of the New England on a rural property.

Equity principles underpin all UNE policies and procedures. As a University committed to engaging a diverse workforce, UNE encourages Aboriginal and Torres Strait Islander people to apply.

Job Type: Full-time

Salary: $70,398.00 – $81,178.00 per year

Work Location: Multiple Locations