University of Melbourne Hiring for Senior Admissions Manager at Parkville, Victoria, Australia Full Time

Location: Parkville

Role type: Full-time; Continuing

Department: Student and Scholarly Services

Salary: UOM 9 – $134,320 – $139,749 p.a. plus 17% super

• Through collaboration, establish and review strategies, fostering a high-performing team in a dynamic academic environment.
• Drive operational efficiency, ensuring service standards meet performance metrics and compliance obligations.
• Brilliant benefits and a flexible hybrid work environment!

About The Role

As the Senior Admissions Manager ing to the Associate Director of Admissions, you’ll lead a dedicated team, overseeing both international and domestic Undergraduate and Postgraduate admissions.

Your primary focus will be providing expert guidance on policies, procedures, systems, and people management, ensuring the highest standards are met. Empowered to proactively analyse and prioritise tasks, you’ll devise compliant solutions aligning with the Future Students Admissions team’s strategic objectives. Collaborating across Academic Divisions, Chancellery, and other services, you’ll optimise admissions workflows, identify market opportunities, and review processes and technologies.

Your role involves conducting application analysis, staying updated on industry trends, and implementing innovative strategies for sustained student enrollment growth. Through data-driven insights and collaboration, you’ll maintain high standards and diversity, ensuring the agents’ network aligns with admissions and compliance.

Your responsibilities will include:

• Collaborating with the Associate Director, Admissions to establish and review strategies for building and maintaining a high-performing team.
• Providing day-to-day operational leadership for Admissions Hub teams, prioritising tasks to align service standards and compliance obligations with agreed performance metrics.
• Conducting applied analysis to enhance Admissions performance, identify opportunities, and deliver insights on trends.
• Elevating service standards, customer experience, and operational efficiency through strategic leadership guided by evidence-based practices.

Who We Are Looking For

Are you a proactive and innovative professional with a passion for fostering continuous improvement? We’re seeking a dynamic candidate dedicated to enhancing stakeholder experiences and optimising business practices through creative problem-solving and thinking outside the box. Key skills include project management, process improvement, and leveraging technology for efficient operations. If you excel in effective problem-solving, compliance, and strong communication, we want to hear from you! Join us in driving positive change, fostering a culture of innovation, and elevating organisational effectiveness.

You will also have:

• Extensive tertiary education admissions background, with 3-5 years in mid-level leadership emphasising people management, process improvement, and stakeholder engagement.
• Proven organisational planning expertise, showcasing leadership in change initiatives, task prioritisation, resource allocation, and meeting deadlines in high-volume and complex settings.
• High-level interpersonal and collaborative skills, adept at cultivating and sustaining productive relationships, influencing optimal outcomes for the University, faculties, and students.

For further information regarding responsibilities and requirements please refer to the attached PD.

To ensure the University continues to provide a safe environment for everyone, this position requires the incumbent to hold a current and valid Working with Children Check.

If you have any questions regarding the recruitment process, please feel free to contact Maddison Ryan via email at [email protected], ensuring that you include the Position Number and the Job Title as the subject. Please do not share your application to this email address.