This is a full-time permanent post and is available from 3rd May 2022.
Summary of the role
The Admissions Department is a busy dynamic team, dealing with over 65,000 applications a year across Undergraduate and Postgraduate provision. Admissions deal with a large volume of enquiries via telephone, email and face to face focusing on providing an excellent service to our applicants and pre-applicants. Admissions deal with a wide range of topics including entry requirements, application processes and statutory requirements such as UKVI, CMA and GDPR.
Admissions are based on two campuses; Streatham and Penryn, and this post is based in Streatham as an Admissions Supervisor in the Undergraduate team. This role offers the opportunity for blended working with the expectation that the role holder would come into the office/ on campus an average of 1-2 days per week.
About You
We are looking for the role-holders to demonstrate a combination of excellent organisational and administrative skills, with meticulous attention to detail. The successful candidate will demonstrate a commitment to providing world leading customer services, and be an integral team player. Ideally we would prefer people who have an understanding of admissions processes and qualifications. We would also expect a good working knowledge of a large database which supports admissions such as SITS.
You will need to demonstrate excellent communication skills in order to respond in a calm, clear and friendly manner to enquiries from applicants as well to our internal stakeholders. You will also be expected to demonstrate excellent interpersonal skills, and the ability to form good working relationships with fellow admissions staff, key colleagues from our Colleges, the International Recruitment Team and other relevant stakeholders within the University.
The University of Exeter
We are a member of the prestigious Russell Group of research-intensive universities and in the top 150 universities in the world (Times Higher Education World University Rankings 2022 and QS World University Ranking 2022). We combine world-class teaching with world-class research, achieving a Gold rating in the Teaching Excellence Framework Award 2017.
Our research income in recent years means we’re the fastest growing UK Research University with some of the world’s most influential scientists, and we seek to answer some of the most fundamental issues facing humankind today through this. 98% of our research is of international quality (2014 Research Excellence Framework). We encourage proactive engagement with industry, business and community partners to enhance the impact of research and education and improve the employability of our students. Read about our world leading research – Green Futures and how we are transforming education for a changing world. We are located in a beautiful part of the country and Exeter (a fast growing tech hub) is one of only a few UK cities to have been designated as a UNESCO Creative City
Our Equality, Diversity and Inclusion Commitment
With over 27,000 students and 6,400 staff from 180 different countries we offer a diverse and engaging environment where our diversity is celebrated and valued as a major strength. We are committed to creating an inclusive culture where all members of our community are supported to thrive; where diverse voices are heard through our engagement with evidence-based charter frameworks for gender (Athena SWAN), race equality (Race Equality Charter Mark), LGBTQ+ inclusion (Stonewall Diversity Champion) and as a Disability Confident employer. Whilst all applicants will be judged on merit alone, we particularly welcome applications from groups currently underrepresented within our working community. Reasonable adjustments are available for interviews and workplaces.
Benefits
We offer some fantastic benefits including:
For further information, please contact Becky Wheeler [email protected]
Please ensure you read the Job Description and Person Specification available on our website.
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