University of Exeter Hiring for GBP 6389 Education Support Assistant Job at Exeter, England Full Time

Graduate Business Partnership

Job Summary – This is an opportunity to support The Education Support Team at the University of Exeter, allowing you to develop invaluable skills and gain experience providing high quality support to students and academic staff. You will be the first port of call for student and staff enquiries, provide essential administrative support, maintain important records and you will have the chance to share your ideas and contribute to the development of the service. This role is part of the Graduate Business Partnership (GBP) Scheme and offers full-time hours (36.5 hours per week) for 12 months. You will be based on Streatham Campus in Exeter with easy access to public transport including a free shuttle bus from St. David’s train station. You will also have access to a range of competitive staff benefits to support your ongoing development and work-life balance. For more information on the GBP scheme, please visit www.exeter.ac.uk/internships

About You – You should be a graduate who has excellent organisational and planning skills, the ability to prioritise and meet deadlines under pressure, high levels of accuracy and attention to detail, and fast and accurate database inputting skills. You should have an understanding of confidentiality practices and legal requirements under Data Protection, have excellent IT skills, and the ability to communicate effectively with precision and accuracy in person, in writing, email, and by telephone with a diverse range of people. You should have relevant administrative experience, have experience of delivering excellent customer service and effectively handling complex enquiries and difficult customer encounters, and experience of working collaboratively and proactively in a team and with multiple team members to deliver to multiple objectives and high service standards. You should also have the ability to be flexible, the confidence and ability to work independently with appropriate supervision, the ability to flexible and adaptive to changes in task allocation and areas of responsibility, and a willingness to learn and actively seek training and development.

The Benefits to You – You will have access to a wide range of benefits, rewards and recognition from the University including a generous pension, a holiday allowance of 39 days per year, Totum Card (student discount), Salary Exchange Schemes such as the Cycle to Work Scheme, Discounted membership to the university’s sports facilities including cricket centre, indoor/outdoor pools, squash courts and fitness centres. The university offers extensive support to staff, including a structured Professional Development Review and Wellbeing Service plus 1:1 support from the Internships Team. You will be offered a ‘How to Make the Most of Your Internship’ guide, bespoke mentoring, work shadow and career consultancy opportunities.

Application Closing Date: 11 September 2022

Interviews: 16 September 2022

For the full details and application process visit Handshake. Non-Exeter Graduates can request the full job description and application form by emailing [email protected].

The University of Exeter is an equal opportunity employer which is ‘Positive About Disabled People’: if you have a disability, you should mention this in your application. Whilst all applicants will be judged on merit alone, we particularly welcome applications from groups currently underrepresented in the workforce.