Education & Student Support
We have a part-time (0.6FTE) post available on a permanent basis. This would be 21.9 hours per week, to commence as soon as possible.
Summary of the role
The role is part of the University’s Wellbeing and Welfare Team. The Education Welfare Officer will be managed by an Education Welfare Advisor who will has responsibility for a package of Health, Wellbeing and Support for Study (HWSS) activity and general welfare support.
In this post you will be expected to provide support to the Education Welfare Advisors, hold welfare meetings with students to ascertain appropriate signposting routes, assist on Health, Wellbeing and Support for Study meetings and deliver on any actions agreed in the meetings, keep accurate and up to date notes from meetings and escalate any concerns in a timely manner.
This role offers the opportunity for hybrid working – some time on campus and some from home.
About you
We are looking for a committed and organised individual with outstanding written and verbal communication skills, high levels of accuracy and attention to detail and a good knowledge of confidentiality and Data Protection issues. The successful candidates will demonstrate a passion for supporting our students and the ability to remain calm and resilient when dealing with complex welfare situations.
Please ensure you read the Job Description and Person Specification for full details of this role by clicking on the attachment above.
Our Equality, Diversity and Inclusion Commitment
With over 27,000 students and 6,400 staff from 180 different countries we offer a diverse and engaging environment where our diversity is celebrated and valued as a major strength. We are committed to creating an inclusive culture where all members of our community are supported to thrive; where diverse voices are heard through our engagement with evidence-based charter frameworks for gender (Athena SWAN), race equality (Race Equality Charter Mark), LGBTQ+ inclusion (Stonewall Diversity Champion) and as a Disability Confident employer. Whilst all applicants will be judged on merit alone, we particularly welcome applications from groups currently underrepresented within our working community. Reasonable adjustments are available for interviews and workplaces.
Benefits
We offer some fantastic benefits including:
Further information
For further information, please contact Heather Light (Education Welfare Advisor) by email – [email protected]
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