University of Exeter Hiring for Education Support Officer (Welfare) Job at Exeter, England Full Time

Education & Student Support

We have two term-time only posts available on a fixed term and term time only basis (0.6FTE) to commence from the 20th September 2021, for one year. The successful candidate will need to work 33 hours a week during term time spread across 5 days. Secondments will be considered.

About the role

These roles are part of the University’s Wellbeing and Welfare Team, operationally based within Education Support. The Education Support Officers (Welfare) will be managed by an Education Support Advisor (Welfare) who will have responsibility for a package of Health, Wellbeing and Support for Study (HWSS) activity and general welfare support.

This post will be expected to provide support to the Education Support Advisors (Welfare), hold welfare meetings with students to ascertain appropriate signposting routes, assist on Health, Wellbeing and Support for Study meetings and deliver on any actions agreed in the meetings, keep accurate and up to date notes from meetings and escalate any concerns in a timely manner.

About you

We are looking for a committed and organised individual with outstanding written and verbal communication skills, high levels of accuracy and attention to detail and a good knowledge of confidentiality and Data Protection issues. The successful candidates will demonstrate a passion for supporting our students and the ability to remain calm and resilient when dealing with complex welfare situations.

Please ensure you read the Job Description and Person Specification for full details of this role by clicking on the attachment above.

The University of Exeter

We are a member of the prestigious Russell Group of research-intensive universities and in the top 150 universities in the world (Times Higher Education World University Rankings 2019). We combine world-class teaching with world-class research, achieving a Gold rating in the Teaching Excellence Framework Award 2017.

Our research income in recent years means we’re fastest growing UK Research University with some of the world’s most influential scientists, and we seek to answer some of the most fundamental issues facing humankind today through this. 98% of our research is of international quality (2014 Research Excellence Framework) We encourage proactive engagement with industry, business and community partners to enhance the impact of research and education and improve the employability of our students. Exeter is one of only a few UK cities to have been designated as a . In 2019, Devon was voted as having the best quality of life of anywhere in England and Wales, making it a popular choice for both work and study.

Equality, Diversity and Inclusivity at Exeter

With over 22,000 students and 5,500 staff from 180 different countries we offer a diverse and engaging environment in which to work. We are an equal opportunity employer, a Disability Confident employer and an Athena Swan accredited institution. Since 2019, the university has also signed an Armed Forces Covenant, demonstrating the University’s commitment to supporting the Armed Forces . Whilst all applicants will be judged on merit alone, we particularly welcome applications from groups currently underrepresented in the .

Benefits

We offer some fantastic benefits including:

• 39 days leave per year
• options for flexible working
• numerous discounts at leading retailers
• onsite gyms on all of our campus’ and a cycle to work scheme
• sector leading policies around maternity, adoption and shared parental leave (up to 26 weeks full pay), paternity leave (up to six weeks full pay) and a new Fertility Treatment Policy
• stunning campus environments in Exeter and Cornwall, in the beautiful South West of England

For further information, please contact either:

Education Support Advisor (Welfare), Polly Braddick by email – [email protected]