University of Delaware Hiring for Building Manager, College of Health Sciences at Delaware, United States Full Time

Equal Employment Opportunity Statement

The University of Delaware is an Equal Opportunity Employer which
encourages applications from Minority Group Members, Women,
Individuals with Disabilities and Veterans. The University’s Notice
of Non-Discrimination can be found at http://www.udel.edu/aboutus/legalnotices.html

Job No: 499138
Work Type: Staff
Location: Newark
Categories: Facilities Management, Full Time

Pay Grade: 30E

Context of the Job:

The College of Health Sciences is leading the charge in creating
new models for translational research, inter-professional
education, and innovative healthcare delivery in a complex and
rapidly changing environment. The College is also playing a leading
role on the University’s STAR (Science, Technology, and Advanced
Research) Campus with the creation of the Health Sciences Complex,
which includes state-of-the-art research, education, and meeting
facilities which are directly linked to our clinical care in the
Physical Therapy clinic, the Speech, Language, Hearing clinic and
the Nurse Managed Health Center clinics. Under limited supervision
of the Building Supervisor, this role performs complex
administrative duties and tasks involved with the Health Sciences
Complex, in support of a variety of departments and programs
located on the site. This role prioritizes and resolves
administrative issues using independent judgment, initiative and
problem-solving skills. The incumbent coordinates and ensures the
implementation of, and compliance with, internal and external
administrative policies and procedures. A significant aspect of the
work is to seamlessly and professionally support the activities of
the building while expanding outreach to visitors/community
members/potential tenants. In addition, it will be critical to
proactively support the Colleges vision for wide-ranging
initiatives that advance the current programs and anticipated
growth of the Complex.

Major Responsibilities:

• Serves as building coordinator, coordinating activities (e.g.,
  shipments, maintenance requests, property procedures, building
  meetings, safety meetings, building communications, snow plowing,
  grass cutting, etc.).
• Enforces building procedures when needed. Point of contact for
  building safety, serves on the STAR Safety Committee and EPP as
  well as office security through administration of policies and
  procedures.
• Works with the Building Services Supervisor for all key
  requests.
• Upon request, contacts building engineer to have keys cut on
  site. Serves as liaison between building occupants in
  offices/labs/clinics and property manager, Delle Donne
  Associates.
• Streamlines communication relating to facilities issues,
  building repairs, new tenant tours and other needs.
• Maintains database of all change orders, invoices, etc.
• Works with the Building Services Supervisor and Delle Donne to
  ensure submission and completion of Tenant Request Forms and
  Incident Request Forms.
• Coordinates special deliveries as requested (lab materials, new
  equipment) working closely with internal/external vendors including
  movers, etc.
• Primary contact to custodial company coordinating cleaning
  schedules around events, delivery of hand sanitation stations,
  paper towel & soap dispensers, as well as ongoing service
  communication.
• Coordinates communications requests to have additional phone
  lines/computer lines installed. Responsible for giving tours of the
  building to internal and external groups and individuals, ensuring
  tour talking points are current, and for circulating updates to
  administrative assistants/leads in the building.
• Provides additional related support to building occupants, as
  needed. Responsible for STAR Directory updates and
  dissemination.
• Orchestrates interdisciplinary synergy and promotes
  connectivity in the building by including all departments in
  communications/planning.
• Represents the College in interactions with all institutional
  divisions as well as externally to students and their parents,
  and/or the general public.
• Communicates regularly with Colleges and University departments
  and offices, as well as numerous external individuals and
  groups.
• Assists and supports the Dean in the daily operation and
  administration for required tasks that support departments and
  programs located on the Health Sciences Complex. This requires
  cross-departmental and functional coordination with administrative
  staff, department/program leadership, and internal/external
  vendors.
• Serves as first point of contact and central check-in for
  staff, faculty, students, study participants, and patients.
• Answers questions and directs to other offices as needed.
  Updates and monitors changes as they relate to general published
  information (i.e. contact numbers, office hours, event details) for
  the health sciences complex.
• Works with the Events Manager on events at STAR as scheduled by
  the Dean that support the College of Health Sciences faculty/staff,
  students, donor and alumni, especially those connected to the
  Health Sciences Complex, which may include new events such as hard
  hat tours, open houses, and other events but also includes existing
  events scheduled for the college.
• Word processing documents produced typically require composing
  correspondence, formatting, tables/columns creation, graphics, use
  of macros and merging information from different
  documents/applications. Spreadsheets produced typically require
  developing formulas for calculations, analyzing data to make
  projections, creating a spreadsheet database, query database and
  developing/printing reports, create and use
  macros,recording/arranging data, creating charts/graphs.
• Database applications typically require creating and
  maintaining the database as the sole support and includes
  activities such as performing calculations and embedding objects,
  design, create and edit file structures; sort/filter tables; and
  create/modify queries.
• Presentations typically require developing layout, outline,
  slide presentation and handouts to create original presentations.
  Conducts limited research and analyses of unit services or other
  situations requiring unit action to determine, implement or
  authorize an appropriate course of action.
• Briefs management on potential areas of difficulties.
• May assist in training, assigning and checking the work of
  other staff and students.
• Performs miscellaneous job-related duties as assigned.

Qualifications:

• High school diploma or GED, Associates degree preferred, and
  five years related experience.
• Excellent people skills, outgoing, personable and enjoys
  working with and helping the community, the university, etc.
• Knowledge of program policies, procedures, and
  requirements.
• Knowledge of administrative support practices and
  procedures.
• Knowledge of grammar, punctuation, spelling and
  composition.
• Knowledge of the methods and techniques in composing written
  communications such as responses to inquiries and narrative
  reports.
• Skill in applying basic and advanced tools used in word
  processing applications.
• Skill in applying the tools used in creating and modifying
  spreadsheet applications.
• Ability to work independently, anticipate issues and
  proactively seek resolutions.
• Ability to handle multiple tasks concurrently, and skill in
  organizing resources and establishing and adjusting priorities in a
  rapidly changing environment.
• Ability to oversee the work of lower level clerical
  employees.
• Ability to establish and maintain effective working
  relationships.
• Ability to understand, explain, and apply rules, regulations,
  policies and procedures.
• Ability to verify accuracy of information, resolve
  discrepancies and follow-up on outstanding activities.
• Familiarity with University policies and procedures
  desired.
• Excellent verbal and written communication skills and the
  ability to interact effectively with a wide range of constituencies
  both within and outside the university.
• Knowledge of department/division policies, priorities and
  objectives, operations and functions of all program areas.
• Skill in collecting, compiling, evaluating and analyzing
  information from a variety of sources.
• Skill in drawing conclusions and developing solutions to
  operational or service problems.

Notice of Non-Discrimination, Equal Opportunity and Affirmative
Action
The University of Delaware does not discriminate against any person
on the basis of race, color, national origin, sex, gender identity
or expression, sexual orientation, genetic information, marital
status, disability, religion, age, veteran status or any other
characteristic protected by applicable law in its employment,
educational programs and activities, admissions policies, and
scholarship and loan programs as required by Title IX of the
Educational Amendments of 1972, the Americans with Disabilities Act
of 1990, Section 504 of the Rehabilitation Act of 1973, Title VII
of the Civil Rights Act of 1964, and other applicable statutes and
University policies. The University of Delaware also prohibits
unlawful harassment including sexual harassment and sexual
violence.

Applications close:

PI192621905