University of Connecticut Hiring for at Farmington, CT Full Time

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This position is in salary group UHP-02; click here to review the current UHP Pay Plan

Our Peri-operative Services team is looking for a Clinic Office Assistant. If you have a background in this field, as well as a passion for customer and patient experience, we want to hear from you. At UConn Health, this class is accountable for independently performing a full range of administrative tasks which includes surgical and appointment scheduling, chart preparation and registration. This position is full time located in Farmington, CT, rotating between the Surgical scheduling, Registration, OR, and Endoscopy departments as required.

COMPREHENSIVE BENEFITS OFFERED:

• Industry-leading health insurance options and affordability, some offer no annual deductible and minimal co-pays

• Generous vacation and sick-time plans

• Multi-channel retirement options (pension and match options)

• Tuition waiver and reimbursement for employees and qualified family members

• Quick commute access from I-84, Route 9 and surrounding areas

• State of the art facility and campus environments

• Progressive leadership and educational development programs available

SCHEDULE: This is a full time position, 40 hours per week, Monday – Friday, 8:30 a.m. to 5:00 p.m., including minor holidays. This position will rotate between the Surgical scheduling, Registration, OR, and Endoscopy departments as required. 30 unpaid meal break.

SUPERVISION RECEIVED:

Works under the general supervision of the OR Nurse Manager.

EXERCISED SUPERVISION:

May lead/supervise lower level employees as assigned.

EXAMPLES OF DUTIES:

• Acts as triage/receptionist for incoming patients and telephone calls

• Schedule surgical cases by entering data from surgical forms into system while ensuring efficient scheduling of cases to maximize productivity

• Determines the order in which the patients are scheduled, by reviewing procedures, time needed and size operating room available and schedule patients in accordance to operating room standards/guidelines

• Extracts patient demographic data and surgical information from surgical information sheet and enter in the system

• Ensures coding Is correct for procedures noted

• Monitors tentative schedules for missing service appointments and discrepancies in type of room and equipment assigned for specific procedures and contacts appropriate service to confirm or resolve

• Reviews and resolves any procedure coding issues (needs to match with the procedure being requested! with surgeons’ offices

• Works with the physician offices on issues related to schedules and faxes confirmation when issues have been resolved

• Promptly communicates with surgeons’ offices regarding released space availability

• Post add -on or emergency cases to scheduling system as required

• Reviews wait list and schedule cases as room becomes available

• Distributes schedules on a daily basis as appropriate

• Adjusts room schedule in compliance with guidelines and communicates changes to surgeons’ offices and others as appropriate

• Communicates the need for special instrument, supplies and equipment to nursing personnel

• Coordinates with the Supply Coordinator for supply ordering

• Serves as liaison to equipment Vendors for prompt delivery and pick up or equipment

• Tally and reconcile daily co-pay for pick up by Police

• Maintains log of co-pays broken down by cases and cash/credit

• Send monthly to Patient Access and OR Administrative Director

• Maintains system for a scrub access

• Provide one-day access to obtain scrub as necessary

• Covers UHSC operating room as necessary

• Rotates to cover billing and scheduling on a regular basis

• Performs other related duties as required

MINIMUM QUALIFICATIONS, KNOWLEDGE, SKILLS, ABILITIES:

• Knowledge of the principles and practices of clinical office management

• Knowledge of medical terminology

• Considerable interpersonal skills

• Oral and written communications skills

• Ability to operate office equipment including computer terminals or other automated equipment

• Ability to schedule and prioritize workflow

POSITION REQUIREMENTS:

EXPERIENCE AND TRAINING: General Experience:

• Two (2) years of experience providing clinical office support including scheduling surgical procedures and tests.

PREFERRED EXPERIENCE/QUALIFICATIONS:

• Operating room surgical scheduling experience within the last five (5) years

MINIMUM full time equivalent salary: $47,112

Why UConn Health

UConn Health is a vibrant, integrated academic medical center that is entering an era of unprecedented growth in all three areas of its mission: academics, research, and clinical care. A commitment to human health and well-being has been of utmost importance to UConn Health since the founding of the University of Connecticut schools of Medicine and Dental Medicine in 1961. Based on a strong foundation of groundbreaking research, first-rate education, and quality clinical care, we have expanded our medical missions over the decades. In just over 50 years, UConn Health has evolved to encompass more research endeavors, to provide more ways to access our superior care, and to innovate both practical medicine and our methods of educating the practitioners of tomorrow.