University Of Central Oklahoma Hiring for Student Success Center Assistant – College of Business at United States Full Time

Perform computer and customer service related duties in an office setting. Typical duties may include but are not limited to: typing, filing, answering telephones, customer service, scheduling appointments, and Microsoft Office experience.

Anticipated Start Date

August 1st

Hours per Week

20 – 25 hours per week, Monday – Friday

College/Department

College of Business

Department Specific Job Functions

The Student Success Center Assistant will be responsible for the following duties: greeting office visitors, printing transcripts for the next day’s appointments, printing transcripts for repeat forms turned in by students, submitting forms and transcripts to the appropriate Advisor, preparing transcripts for each Advisor’s next day scheduled appointments, uploading documents, filtering and responding to emails, checking and distributing mail, answering the phone, checking voice messages, loading printer paper, making sure all needed computer programs are open and logged into at the start of business, emptying the recycle bin and shred pile, processing change of major/minor forms, making copies of any needed forms (i.e. change of major, degree check, permission to enroll, etc.), cleaning desk area, computer keyboard, and mouse at the close of business, corresponding with Advisors to check if there are any errands, discarding old or expired announcements that are on the bulletin wall, assisting students with questions, concerns, and directions, referring students to the appropriate campus resources, scheduling appointments, ensuring students are scheduled with the correct Advisor, and other duties as assigned.

Enrollment Requirements

Fall/Spring Semesters: All student employees must be enrolled at least half time to be eligible to work any UCO student position. Half time enrollment for Fall/Spring is considered 5 hours for graduates and 6 hours for undergraduates. International students shall be enrolled full time to be eligible to work as a student worker. Full time enrollment is 9 credit hours for graduates and 12 credit hours for undergraduates.

Summer Semester: Student employees working regular student positions must be enrolled in at least 3 credit hours to be eligible to work during the summer. Students not enrolled in summer classes must be enrolled in Fall classes in order to work on campus, but they (and the department) will be required to pay FICA taxes. Student employees working FWSP positions must be enrolled in a minimum of 6 credit hours (if undergraduate) or 5 credit hours (if graduate) in order to work during the summer in a Federal Work Study Program position.

Enrollment Exception: If the number of credit hours needed to graduate is less than the minimum number of hours required for student employment, the student must obtain a letter from their Academic Advisor (stating the number of hours needed to graduate and anticipated graduation date) and submit it to Human Resources. This pertains to both regular and Federal Work Study Program positions. Contact jobs@uco.edu for more information.

FWSP Requirements

In order to be considered for the Federal Work Study Program (FWSP), you must be approved for work study through the Office of Financial Aid & Scholarships, and you must accept your FWSP award in UConnect. Contact the Office of Financial Aid & Scholarships for assistance.

Please be aware, Summer FWSP is not included in the award for Fall/Spring FWSP. Summer FWSP is an individual application process.

Enrollment requirements for FWSP employment are the same each semester. Undergraduate FWSP students must be enrolled in a minimum of 6 credit hours, and Graduate FWSP students must be enrolled in a minimum of 5 credit hours. If a student is enrolled in their final semester and the number of credit hours needed to graduate is less than the minimum number of hours required for student employment, the student must obtain a letter from their Academic Advisor (stating the number of remaining credit hours needed to graduate and the anticipated graduation date) and submit the letter to Human Resources. Contact jobs@uco.edu for more information.

Qualifications/Experience Required

Maintain a positive and professional demeanor at all times while representing the College of Business as a desk worker

Positively represent UCO and the College of Business both inside and outside of work

Be on time for all desk shifts

Ability to maintain confidentiality at all times

Excellent written and oral communication skills

Detail oriented

Dependable and thorough

Have sensitivity of intercultural communication, and good interpersonal skills

Qualifications/Experience Preferred

Prefer students with at least 15 credit hours earned

Previous office experience preferred

Physical Demands

Reasonable accommodations (in accordance with ADA requirements) may be made, upon request, to enable individuals with disabilities to perform essential functions.