University of Bristol Hiring for Library Assistant Job at Bristol, England Full Time

The role

These roles offer an exciting opportunity to join the Library Customer Services Team to deliver both physical and virtual accessible and inclusive front-line services to students and researchers across the University.

What will you be doing?

Responsibilities include working on Information Desks across campus to support students to use both physical and digital resources for study and research. You will answer and refer on questions received via the library virtual chat service, working across teams to resolve customer issues. You will support students in using the physical spaces on campus to ensure a positive customer experience.

You should apply if

You will have excellent communication and customer focus skills and experience of working in a fast-paced, front facing service environment. Support will include triaging IT issues to enable students to flourish in a blended learning context. There are eight libraries including the Veterinary Sciences Library at Langford and you may be required to work at any site across the week to support operational requirements. Please note that the work patterns advertised are not negotiable.

Additional information

Work Pattern: Sunday-Thursday* 40 weeks a year
Hours: 30 hours; 1.00-8.00

• Includes : All Bank Holidays and University Closure Days that fall within the work pattern including January 2 and additional exceptional UK Bank Holidays.

This advert will close at 23:59 GMT on Thursday 27th January 2022

For informal enquiries please contact Rob Hannah, Customer Services Manager: [email protected]

We welcome applications from all members of our community and are particularly encouraging those from diverse groups, such as members of the LGBT+ and BAME communities, to join us.

Available documents

• Further Particulars – Library Services.pdf
• Library Assistant – Job Description SUPP107811.pdf