University College London Hiring for Student Support and Wellbeing Adviser Full Time

About us

We are a world-ranking University and endeavour for our support services to match. Student Support and Wellbeing comprise of a team of expert disability advisers, mental health coordinators, mentors and study skills tutors. Student and Registry Services are responsible for providing services to all students throughout their time at UCL and for supporting academic departments and administrative staff in delivering a high quality student experience. We also play a key role in co-ordinating UCL’s governance processes and academic quality assurance operations. More information about us. UCL Student Support and Wellbeing Services (SSW) provides information, advice and welfare support for all registered students, including delivery of related student events.

About the role

The role of wellbeing administrator is instrumental in the success of our team and service. The Wellbeing Adviser post provides key administrative support to the Student Support and Wellbeing Team. We are looking for an individual who enjoys and thrives in a busy administrative environment. This includes responding to Applicant Support Questionnaires, Student Enquiries, answering the telephone, booking appointments and sharing key information. The wellbeing adviser will provide advice and support to disabled students and prospective students and those who may be affected by wellbeing and/or mental health conditions. This includes remote same day appointments, telephone, email and enquiry support. With support, the Wellbeing Adviser will identify reasonable adjustments for individual students, liaising with academic and other staff to ensure their needs are disseminated in a confidential manner, as well as promoting the service and leading on wellbeing initiatives throughout the UCL community. This is a great opportunity for a skilled administrator who would like to experience support and wellbeing work.

About you

The wellbeing adviser and administrator will need to enjoy both administration and student-led work. The successful candidate will have an interest in support and wellbeing related work within an education environment.

What we offer

As well as the exciting opportunities this role presents, we also offer some great benefits some of which are below: 41 Days holiday (27 days annual leave 8 bank holiday and 6 closure days) Additional 5 days’ annual leave purchase scheme Defined benefit career average revalued earnings pension scheme (CARE) Cycle to work scheme and season ticket loan Immigration loan Relocation scheme for certain posts On-Site nursery On-site gym Enhanced maternity, paternity and adoption pay Employee assistance programme: Staff Support Service Discounted medical insurance.

Our commitment to Equality, Diversity and Inclusion

As London’s Global University, we know diversity fosters creativity and innovation, and we want our community to represent the diversity of the world’s talent. We are committed to equality of opportunity, to being fair and inclusive, and to being a place where we all belong. We therefore particularly encourage applications from candidates who are likely to be underrepresented in UCL’s workforce. These include people from Black, Asian and ethnic minority backgrounds; disabled people; LGBTQI+ people.