Universal Orlando Hiring for Manager, Talent Development – International Job at Orlando, FL Full Time

JOB SUMMARY: Facilitate UPR International Operations management programs and professional training classes in support the business needs and goals. Research, develop, and customize learning solutions to support those needs; manage administration promotion of classes and workshops; and, assist in measurement for assessing knowledge and application of learnings from the learning experience. Design and implement useful tools to assist with leadership development within the international parks. Maintain strong client working relationships with every level of the organization.

MAJOR RESPONSIBILITIES:

• Organize and administer best practice Talent Development programs, policies, and procedures. Share global UPR best practices with International TD Teams through regular communication and forums.
• Design and customize program materials and curriculum including curriculum guides, participant workbooks, presentations, job aids and online tools. Incorporates ongoing evaluation information into class materials on a continuous improvement cycle. Partner with international based UPR TD teams to design and deliver localized OJT and other TD solutions for their specific locations.
• Administer and facilitate UPR Intl’ Ops management training & leadership programs, including scheduling, delivery, tracking, promotion, administration and evaluation. Mentor and provide guidance to program participants related to the program goals.
• Build and maintain strong client and subject matter expert relationships to gather ongoing needs assessment information and build curriculum content. Ongoing partnership with UOR, USH, USJ and UBR to optimize learning opportunities for International Ops.
• Understands and actively participates in Environmental, Health & Safety responsibilities by following established UO policy, procedures, training and team member involvement activities.
• Performs other duties as assigned.

EDUCATION: High school degree or GED is required; Bachelor’s degree from a four year college or university is preferred

EXPERIENCE:

• 5 to 7 years of experience in design and delivery of training programs with a thorough knowledge and understanding of adult learning theory and creative training methodologies.
• Model exemplary managerial and leadership skills. Demonstrate knowledge of employee and organizational development methodologies and practices.
• Experience in the development of standards and measures for evaluating learning and performance.
• Demonstrated ability to handle multiple assignments and tasks and shift priorities to meet changing business needs; or equivalent combination of education and experience.

CERTIFICATIONS, LICENSES, REGISTRATIONS: Certification as PHR, SPHR, CA-PHR, GPHR, SHRM-CP or SHRM-SCP is preferred

ADDITIONAL INFORMATION:

• Requires the use of sound business judgment in coordinating the requirements of a user group(s) for a project.
• Conflict resolution and problem solving techniques required.
• Presentation, facilitation, communication and negotiation skills required.
• Must work effectively with internal business clients and external vendors.
• Will require the ability to read, analyze and interpret business periodicals, professional journals, technical manuals and procedures, or governmental regulations.
• Will need to write reports, business correspondence and procedure manuals.
• Must feel comfortable effectively presenting information and responding to questions from groups of managers, clients, customers and the general public.
• Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form.
• May need to compute mathematical rates, ratios and percentages to produce graphs, and interpret spreadsheets.
• Needs to have the ability to define problems, collect data, establish facts and draw valid conclusions for resolution.
• Must work independently with minimal supervision.
• International travel is required to support training and client / business locations.

Universal is not accepting unsolicited assistance from search firms for this employment opportunity. All resumes submitted by search firms to any employee at Universal Orlando via-email, the Internet or in any form and/or method without a valid written Statement of Work in place for this position from Universal Orlando HR/Recruitment will be deemed the sole property of Universal Orlando. No fee will be paid in the event the candidate is hired by Universal Orlando as a result of the referral or through other means.

Universal Orlando Resort. Here you can.

Universal Orlando is an equal opportunity employer. Universal elements and all related indicia TM & © 2021 Universal Studios. All rights reserved. EOE