Univar Solutions Hiring for CA-Customer Service Specialist I at Dorval, QC Full Time

Want to work for a company that is reimaging distribution? Join Univar Solutions, the premier global distributor of chemicals and ingredients working to fulfill our purpose to help keep communities healthy, fed, clean and safe. Our goal is to function as a direct extension of our customers’ teams; to serve as an ally in their quest of business success.

When you work for Univar Solutions, you’ll play an important role, in shaping how we deliver more than chemicals and ingredients. To read more about our successes and what we do, please visit: www.univarsolutions.com

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Want to work for a company that is reimagining distribution? Join Univar Solutions, the premier global distributor of chemicals and ingredients working to fulfill our purpose to help keep communities healthy, fed, clean and safe. Our goal is to function as a direct extension of our customers’ teams; to serve as an ally in their quest of business success.

When you work for Univar Solutions, you’ll play an important role, in shaping how we deliver more than chemicals and ingredients. To read more about our successes and what we do, please visit: www.univarsolutions.com.

What we offer:
Paid training and development programs at every level

Global career advancement and mentoring opportunities

Education allowance

Competitive salary, benefits to include; employer paid medical & dental, short term and long term disability coverage, pension with employer matched contributions

On site Gym

Employee Resource Networks that are advocating for advancing diversity, equity and inclusion within the company.

About the position

Reporting to the Customer Service Supervisor, the Customer Service Specialist is responsible to handle activities including order taking, processing orders from beginning to end, providing a single point of contact to ensure a consistent customer experience, coordinating order fulfillment, providing necessary information to customers in Vancouver, and problem resolution. If you are looking for an exciting role in a team orientated environment this is the job for you!

Since this position supports the clients in Vancouver the schedule of the CSS will be 10:30 Am to 7:00 PM.

What you’ll do:
Support the customers in Vancouver

Receive and process customer orders

Develop solutions to customer needs/opportunities

Build and sustain long-term customer partnerships

Display effective communication and interpersonal skills

Collaborate effectively with team members

Resolve problems and non-conformances quickly

Other duties as required

What you’ll need:
University degree or College diploma with specialized training in a related field (i.e. chemistry, sales or customer service).

Customer service experience an asset.

Strong organizational aptitude, be detailed oriented and have excellent time management skills

Strong problem-solving skills with the ability to prioritize and multitask

Team player who is customer-oriented and self-motivated with a proven ability to interface confidently with internal and external stakeholders

Strong computer skills using Microsoft office suite including Outlook, Excel and Word

Bilingual in French and English

Sounds awesome? Apply today!

All qualified applicants will receive consideration and will not be discriminated against based on their race, gender, sexual orientation, gender identity, religion, national origin, age, disability, veteran status, or other protected classification. If you are an applicant that requires a specific accommodation due to a disability or medical need during the recruitment process, please email us at careers@univarsolutions.com.

Join our team today – challenge your limits!

Growing Together