Unity Printing Company, Inc Hiring for Customer Service Representative/Order Entry Specialist at Latrobe, PA Full Time

Job Summary

Great opportunity to integrate into strong team-based and family-owned business. No experience necessary, but must be detailed oriented; candidate will enter training program upon hire. Candidate will:

• Acknowledge and appropriately greet and assist every customer in a timely manner.
• Process customer orders in a courteous, efficient and timely manner.
• Organize workflow to meet customer deadlines.
• Effectively present and discuss the products and services of the company, soliciting only those desired products/services provided by the company and its vendors to current and prospective customers in a way that conveys an image of quality, integrity and superior understanding and delivery of customer needs.
• Manage telephone calls professionally and efficiently.
• Attend to customer requests immediately.
• Support the efforts of the Outside Sales Representatives and promote the image of the company as a leader in printing, copying, graphic services, screen printing, embroidery, signs, trophies, plaques, and awards.
• Support customer sales through service, education, and effective problem solving. Involve appropriate team members as needed.
• Support strategic sales plan and marketing strategies outlined by the sales team, and facilitate joint marketing calls where applicable.
• Perform order entry on a daily basis.
• Proof read all work done internally and externally.
• Occasional lifting of up to 50 lbs.
• Fast-paced environment: subject to numerous schedule and priority changes and short notice activity.
• Good people skills a must.

Qualifications and Skills

No experience necessary, but must be detail oriented; candidate will enter training program upon hire.

Hours

M-F 8:00am-4:30pm, with a half hour lunch

Benefits

Health insurance

Vision insurance

Dental insurance

401(k) with company match

Paid time off

Bonus programs

Incentive Plan

Job Type: Full-time

Application Questions

You have requested that Indeed ask candidates the following questions:

• What is the highest level of education you have completed?
• Are you willing to undergo a background check, in accordance with local law/regulations?

Job Type: Full-time

Pay: $15.00 – $20.00 per hour

Weekly day range:

• Monday to Friday

Work setting:

• In-person

Work Location: In person