The Lead Applications Engineer – Talent Acquisition will be responsible for understanding business processes and applications at a deep technical level, being an escalation point for day to day operational support to business stakeholders and participating in the development, testing and delivery of changes, defect fixes and enhancements in line with business priorities. Successful candidate will act as a technical subject matter expert for the systems and solutions aligned to the Talent Acquisition (TA) domain.
· Develop a deep understanding of our existing application landscape, in flight projects and the target state for the TA domain.
· Work closely with the product domain (product managers and product owners) to analyse, develop, test and implement changes in line with business priorities.
· Ensuring any changes required to the TA applications or interfaces are agreed with all parties, scheduled accordingly and completed within the required timeframe.
· Escalation point for day to day support of existing systems; including supporting and coaching application engineers within the team with the management of more complex incidents, problems, service requests and changes in conjunction with internal technology teams, the business and service providers.
· Develop strong relationships with our third-party service providers; ensuring support and development services meet and exceed expectations.
· Providing oversight and participating in testing, configuration and implementation of new systems, upgrades, project changes and system enhancements.
· Promote a culture of continuous improvement and actively seek out opportunities to remove wasteful processes through automation; with a focus on reducing manual effort and incident/problem volumes.
· Collaborate closely and develop effective partnerships with the Product Domain (Product Managers and Product Owners) to create strategic objectives and organisational evolutions to better align business, product and technical opportunities.
· Evaluate technical & functional designs against business requirements; ensuring impact to supported systems is understood and managed effectively in order to enable seamless transition to business as usual support.
· Work with internal and external teams to help shape the landscape and solutions that will allow the business to achieve its strategic goals.
· Work with and challenge business units on their assumptions to help deliver solutions for their current and future needs.
· Use the knowledge gained in the analysis, design, development and testing of changes to become an SME for the solutions delivered; enabling effective knowledge transfer & training to the wider team.
· Provide guidance to the wider team on the creation of standard operating procedures, process flows, workarounds, and known errors to ensure all learnings are captured for future benefit.
· Training and mentoring other engineers within the team to develop their technical skills and support career development.
· Develop effective working relationships with internal technology stakeholders, service providers and the business.
· Ensure all sensitive data is managed with caution and Primark remain fully compliant with GDPR as well as other relevant regulations.
Job Types: Full-time, Fixed term
Contract length: 6 months
Pay: £500.00-£525.00 per day
Schedule:
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