UnitedHealth Group Hiring for Learning Experience Designer – Remote at Dallas, TX Full Time

Do you want to make a difference in healthcare?

Landmark Health was created to transform how healthcare is delivered to the most medically vulnerable members in our community. Our medical group provides home-based medical care to chronically ill patients, many of whom are ill-equipped to navigate our overwhelming healthcare system.

Because many of our patients are frail and elderly, we deliver care primarily in the comfort of their home. Our Program is also offered to eligible patients at no incremental financial cost to them . We are not a fee-for- service practice; we benefit economically only if we deliver high-quality patient outcomes and satisfaction. As a result, our clinical teams can spend quality-time caring for a smaller number of patients, giving all patients the space, respect, compassion and care they deserve.

At Landmark, our interdisciplinary teams collaboratively manage our complex patient panels. These teams are led by Physicians, Nurse Practitioners, and Physician Assistants, with supporting care provided by RN Nurse Care Managers, Social Workers, Pharmacists, Behavioral Health, and other employed team members.

Join Landmark to be part of a growing company full of purpose-driven, action-oriented, and compassionate team members working to dramatically transform healthcare for our communities.

Provides support to one of the three following teams: Essential Skills and Operations, Clinical Quality/Education and Health Services providing high-level communication with subject matter experts and stakeholders. Evaluates incoming training build requests, designs and develops training courses and curriculum and provides guidance related to available platforms that can be used (LMS/WebEx etc.) for all orientation and continuing education curriculum.

Provides exceptional customer service to internal customers at all levels of the organization and helps brand the Landmark experience as a positive, values-based, family culture.

• All Telecommuters will be required to adhere to UnitedHealth Group’s Telecommuter Policy.

Primary Responsibilities:
Crafts compelling learning content, experiences, and materials utilizing a range of tools.

Digitizes and transform existing learning content into highly engaging blended learning and playbooks.

Collaborates with Subject Matter Experts to develop course curriculum, produce video content, build courses, and support/partner on course updates by providing insight and feedback on best instructional practices.

Blend existing and new learning content into pathways and curriculums. Act as a thought partner to help Subject Matter Experts bring their content and expertise to life

Provides recommendations, support and training to key stakeholders seeking to build training.

Manages multiple projects including timelines to develop content, audio and video recording, testing and troubleshooting course launch in LMS.

Identifies methods to hold employees and leadership accountable for following new hire onboarding framework.

Implements methods for collecting data and assessing training outcomes for value. Able to culminate this data into SMARTSHEET dashboards.

Able to effectively facilitate prepared training content to meet new hire needs for onboarding and orientation.

Partner with team to identify and develop training content.

Create and administer employee surveys; monitor survey results, summarize findings and trends, report any notable findings requiring attention or action needed.

Proactively builds data rich dashboards within Cornerstone (LMS) to identify compliance issues with training.

Partners with other content developer(s) and LMS Administrator(s), to create compelling training content using various software programs compatible with Cornerstone.

Supports team for academy and various off-site events or Academy related training as needed. Participates in team retreats as scheduled. This role is virtual continuous at this time but may require 25% travel in the future.

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:
High School Diploma / GED (or higher)

Preferred Qualifications:
Bachelor’s Degree (or higher)

Previous experience with eLearning software (Articulate and/or Captivate)

Experience coordinating training for new hires

Learning Management Systems experience

Facilitation experience

Telecommuting Requirements:
Required to have a dedicated work area established that is separated from other living areas and provides information privacy

Ability to keep all company sensitive documents secure (if applicable)

Must live in a location that can receive a UnitedHealth Group approved high-speed internet connection or leverage an existing high-speed internet service

UnitedHealth Group requires all new hires and employees to report their COVID-19 vaccination status.

Military & Veterans find your next mission: We know your background and experience is different and we like that. UnitedHealth Group values the skills, experience and dedication that serving in the military demands. In fact, many of the values defined in the service mirror what the UnitedHealth Group culture holds true: Integrity, Compassion, Relationships, Innovation and Performance. Whether you are looking to transition from active duty to a civilian career, or are an experienced veteran or spouse, we want to help guide your career journey. Learn more at https://uhg.hr/transitioning-military

Learn how Teresa, a Senior Quality Analyst, works with military veterans and ensures they receive the best benefits and experience possible. https://uhg.hr/vet

Careers with Optum. Here’s the idea. We built an entire organization around one giant objective; make the health system work better for everyone. So when it comes to how we use the world’s large accumulation of health – related information, or guide health and lifestyle choices or manage pharmacy benefits for millions, our first goal is to leap beyond the status quo and uncover new ways to serve. Optum, part of the UnitedHealth Group family of businesses, brings together some of the greatest minds and most advanced ideas on where health care has to go in order to reach its fullest potential. For you, that means working on high performance teams against sophisticated challenges that matter. Optum, incredible ideas in one incredible company and a singular opportunity to do your life’s best work. SM

Colorado, Connecticut or Nevada Residents Only: The salary range for Colorado residents is $53,300 – $95,100. The salary range for Connecticut / Nevada residents is $58,800 – $104,600. Pay is based on several factors including but not limited to education, work experience, certifications, etc. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you’ll find a far-reaching choice of benefits and incentives

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity / Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug – free workplace. Candidates are required to pass a drug test before beginning employment.

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