UnitedHealth Group Hiring for Front Office Assistant at Lancaster, PA, US Full Time

Careers with MedExpress. At MedExpress, we believe in delivering quality, convenient, affordable health care and exceeding our patients expectations.

Our neighborhood medical centers are open every day from 8-8 with a full medical team and no appointments necessary to help patients get in, get healthy, and get back to whats really important.

We provide a broad scope of services including urgent care, basic wellness and prevention, and employer health services.

As part of the Optum and UnitedHealth Group family of businesses, were working together to help people live healthier lives and to help the health system work better for everyone.

You can become part of our elite team almost anywhere with 250 MedExpress centers across the country and two administrative offices in Morgantown, WV and Pittsburgh, PA.

Join us and start doing your lifes best work.(sm) u00A0

As a Front Office Assistant , you will be responsible for greeting patients and providing support to medical staff. This role is based in one of our MedExpress urgent care centers.

u00A0 If youre a team player with a warm and welcoming attitude, excellent interpersonal skills, and the ability to multi-task, wed love for you to join our team! u00A0

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Our teams utilize a collaborative working model to build connections across our centers and communities. The primary center for this position is Hershey, PA, though you may also operate in other local work sites on an as needed basis. u00A0

Location : 4 Rohrerstown Road, Lancaster, 17603

Status : Full-Time

Schedule : u00A0 Three 12-hour shifts (8 : 00 a.m. – 8 : 00 p.m.) per week

Specialty : MedExpress Urgent Care

u00A0 Hours may include rotating weekends / holidays and may vary with patient volume and business need.

Primary Responsibilities : u00A0 u00A0

• Assist in opening and closing the clinic, locking and unlocking the doors, and maintaining a clean waiting area
• Welcome all clinic patients and visitors by greeting them with a friendly demeanor, answering inquiries and directing them through the registration process
• Answer multi-phone lines, complete daily patient callbacks, and file, fax, and scan documentation
• Collect all insurance information, verify patient demographics, process payments, and complete phone sheets
• Discharge patients, verify their information, and provide them with anything needed to leave such as discharge papers, prescription, or work / school excuses

In addition, you may receive :

• Hourly rate incentives (Flex Pay, Standby Pay)
• Paid Time Off which you start to accrue with your first pay period u00A0 u00A0
• Career development and training for other roles you may be interested in
• Medical Plan options, Dental, Vision, Life & AD&D Insurance u00A0 u00A0
• 401(k) Savings Plan, Employee Stock Purchase Plan u00A0
• Education Reimbursement u00A0
• Employee Discounts u00A0

Youll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications : u00A0

• High school diploma or equivalency (GED)
• 1+ years of customer service OR experience in a medical office setting
• Proven experience with basic computer software and the ability to learn electronic medical records

Preferred Qualifications : u00A0 u00A0 u00A0

• Proven experience collecting health insurance information and / or processing patient payments
• Proven understanding of occupational medicine and / or urgent care

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone.

We believe everyoneof every race, gender, sexuality, age, location and incomedeserves the opportunity to live their healthiest life.

Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes.

We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes an enterprise priority reflected in our mission.

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Diversity creates a healthier atmosphere : OptumCare and its affiliated medical practices are Equal Employment Opportunity / Affirmative Action employers and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law. u00A0

OptumCare and its affiliated medical practices is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

Proof of immunity to vaccine-preventable diseases is an employment requirement. u00A0