United Housing Inc Hiring for Homebuyer Education & Counseling Processor Job at Memphis, TN Full Time

• To provide application intake, data entry, and other comprehensive support services for clients, key stakeholders, and the Homebuyer Education & Counseling Department. An ideal candidate would possess a positive attitude provide technological support, and have a willingness to build relationships with customers and stakeholders with minimal supervision. Provide front-line support for initial customer service contact via telephone, email, zoom, and in-person regarding all Homebuyer Education & Counseling Department services. Assist all HUD-Certified Housing Counselors with the intake of financial counseling applications, homebuyer education (HBE) class schedule, disclosure forms, and other data reported as per HUD requirements and compliance. Collect and manage financial information of HBE class fees to accounting in accordance with United Housing, Inc.’s security and confidentiality policy. Provide IT support/troubleshooting of registration for Zoom and hybrid HBE classes. Work with clients to obtain pertinent information in accordance with United Housing, Inc.’s Client Management System in an efficient and timely manner. Compile data via Microsoft Excel for monthly reporting to local, state, and federal funders. Communicate constructively and transparently with department team members and cross-departmental members. Report to the Homebuyer Education & Counseling Director
• Preferred Experience Intake processing and data entry experience. Knowledge of mortgage lending, real estate, and/or housing is a plus. Knowledge of Windows, Microsoft Office, and Adobe. Willingness to work evenings or Saturdays as needed.
• Associate Degree Preferred

Application deadline: 21/01/2022

Job Type: Full-time

Pay: $36,500.00 per year

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Retirement plan

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday
• Weekend availability

COVID-19 considerations:
We are not open to the public due to COVID-19. Clients are seen by appointment only. All customers are required to wear a mask. The office is cleaned and sanitized twice a week.

Work Remotely:

• No