United Gear & Assembly Hiring for Customer Service Representative at Hudson, WI Full Time

* $1,000 sign on bonus *

* Hiring Immediately *

United Gear & Assembly offers:

• Benefits program active 1st of the month following your start date

which includes; health, HRA, FSA, vision and dental insurance

• 401k program with 4% company contribution
• Company paid short term disability with elective long term disability
• Company paid life insurance with additional elective life insurance available
• 40 hours paid vacation after 6 months
• 10 paid holidays
• Profit sharing plan

SUMMARY

Enter and maintain orders in the Enterprise System. Handle customer requests and communicate to appropriate members of the team within the company.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Receive customer requests, from order releases, telephone, fax, or email
• Communicate requests to UGA team through order entry, change notices, or other communication
• Coordinate customer needs with manufacturing/delivery abilities
• Respond to customer requests
• Contract Review
• Receive EDI
• Receive and Respond to Internal Customer requests
• Prepare for customer service audits
• Other duties may be assigned.

TECHNICAL SKILLS

Keyboarding, Windows, MS Excel and Work, Internet and e-mail

EDUCATIONS and or EXPERIENCE

• High School diploma
• On the Job Training – Enterprise System

LANGUAGE SKILLS

Ability to read, attention to detail, analyzes, and interprets general business periodicals, professional journals, technical procedures, or governmental regulation. Ability to write s, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.

MATHEMATICAL SKILLS

Basic mathematic skills required.

REASONING ABILITY

Ability to define problems, collects data, establish facts, and draw valid conclusions.

CERTIICATES, LICENSES, REGISTRATIONS

None required

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.