UniSuper Hiring for End User Compute Engineer Job at New South Wales Full Time

End User Compute Engineer (6 month contract)

UniSuper is Australia’s best kept Superannuation secret. The $110B fund recently opened to the public and we need your help to spread the word about Australia’s hidden superannuation gem.

This is the fund for Australia’s best thinkers, creators and investigators who want to do the right thing to shape a better tomorrow. We come to work every day to ensure our members create a future worth retiring for that doesn’t cost the earth.

The Opportunity

We’re all here to help deliver great retirement outcomes for our members. Your role supports UniSuper doing this by:

• Providing Operating System, 3rd Party, OEM and M365 updates on all Microsoft desktops and laptops along with other software/ hardware products.
• The role also provides backup support for all other WorkSpace Services activities

About you

We are looking for an individual who has worked in fast moving transformation environment and is comfortable working with a degree of ambiguity.

• Patch management tasks which include maintaining current knowledge of available patches, deciding what patches are appropriate for systems; ensuring the patches are installed properly and remediate failed patch pushes; testing systems after installation and documenting all associated procedures
• Incidents, service requests and change records are managed within SLA’s
• Troubleshooting and resolving issues with end user’s IT equipment, software and services over the phone, email or in person
• Extensive knowledge of Microsoft desktop operating systems and client products
• Develop, test and release windows security patch packages and application deployments using SCCM
• Worked with ITSM toolset
• Working knowledge with scripting languages such as Batch, VB and PowerShell scripts

What US offer

We’re passionate about knowledge and sharing it amongst our members and our employees. We believe that a better future is ours to make. We take a long-term outlook and will invest in our employee’s development and training. With an open culture where all roles can flex you will also receive;

• A personal development plan and yearly funding to support your career goals – Delete if under 12-months
• Competitive salary
• Additional 3 days paid leave over the Christmas period – equating to 5 weeks leave
• Generous well-being program
• Paid volunteer days and flexible working options.

Look forward. Think Great.