Job Position: Server/Desktop Administrator All Level Support (Full Time Position)
Server Administrator Support/Desktop Administrator Support/Office 365/Azure Support
IT Technician – Networking – Cloud – Servers – Workstations.
We’re looking for an innovative full-time IT Technician who excels at working both independently, and within a team to service our business clients.
Other must-haves include a desire to learn new skills and a keen understanding of networks.
It is an excellent role for someone who wants to grow and broaden their career path.
Responsibilities include, but are not limited to:
Attention to detail and strong problem analysis and solving skills.
A self-starter who can work on their own as well as part of a team.
A positive attitude with creative thinking and willingness to attempt a wide variety of tasks.
Ability to work independently and in a team environment.
Responsible for the maintenance, configuration, and reliable operation of computer systems, network servers, and virtualization.
Troubleshoot hardware and software errors by running diagnostics, documenting problems and resolutions, prioritizing problems.
Install and upgrade computer components and software, manage virtual servers, and integrate automation processes.
Set up user accounts, permissions, and passwords.
Monitor performance and maintain systems according to requirements.
Ensure security through access controls, backups, and firewalls.
Familiarity with various operating systems and platforms (2008,2012,2016,2019, other is a bonus).
Research and make recommendations on server system administration.
Required Skills:
Microsoft Core Services Administration (Active Directory, Group Policy, DHCP, DNS, File and Print services, Hyper-V, Remote Desktop Services).
Microsoft Windows Server 2008/2012/2016/2019.
Perform network maintenance and system upgrades including service packs, patches, hotfixes, and security configurations.
Install new/rebuild existing desktops and servers – configure hardware, peripherals, services, settings, directories, storage, etc.
Install, configure and troubleshoot hardware installations.
Microsoft Windows 10 Deployment and Administration.
Firewalls, VPN, IPSec Tunnels (Sonicwall a Plus).
Good knowledge of LAN/WAN configuration.
Virtualization (VMware & Hyper-V).
Microsoft products (Office 365, and Azure).
Experience with backup and recovery.
Knowledge of Microsoft Office professional tools.
Business-class hardware (Lenovo, Dell, HP).
Perform remote, onsite, phone, and desk-side Customer support.
Computer Skills:
Windows 2003, 2008, 2012, 2019 Server, Windows 7, 8, 10, Windows, MS Exchange, MS Remote Installation Services, Terminal Server, Symantec EndPoint, Solid understanding of TCP/IP Wins/DNS/DHCP, and the ability to troubleshoot network and internet connectivity issues.
Bonus: Linux Servers, Mac O/S, VM.
Hardware:
HP, Dell, and IBM server platforms, HP, Dell, Intel-based workstation platforms, 3Com, Dlink, Sonicwall, routing/switching hardware, Ubiquiti.
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