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Operate telephone, radio, or other communication systems to receive and communicate requests for emergency assistance at 9-1-1 public safety answering points and emergency operations centers. Take information from the public and other sources regarding crimes, threats, disturbances, acts of terrorism, fires, medical emergencies, and other public safety matters. May coordinate and provide information to law enforcement and emergency response personnel. May access sensitive databases and other information sources as needed. May provide additional instructions to callers based on knowledge of and certification in law enforcement, fire, or emergency medical procedures.
Job Duties:
● Scan status charts and computer screens, and contact emergency response field units to determine emergency units available for dispatch.
● Determine response requirements and relative priorities of situations, and dispatch units in accordance with established procedures.
● Provide emergency medical instructions to callers.
● Enter information into databases or software programs.
● Coordinate operational activities.
● Maintain files of information relating to emergency calls, such as personnel rosters and emergency call-out and pager files.
● Provide basic health care services.
● Maintain access to, and security of, highly sensitive materials.
● Operate communications equipment or systems.
● Maintain security.
*Our employer partners are equal opportunity employers.*
Job Type: Full-time
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