UNC Charlotte Hiring for Program Development and Education Manager at Charlotte, NC Full Time

Vacancy Open to UNC Charlotte Employees Only

Employment Type Permanent – Full-time

If time-limited, note appointment end date

Hours per week 40

Months per year 12

Position Number 009504

NC Salary Grade Equivalency GN11

Classification Title University Program Specialist – Journey

Working Title Program Development and Education Manager

Salary Range $51,986 – $63,538

Anticipate Hiring Range $51,986 – $58,000

FLSA Status Exempt

Division Business Affairs

Department Facilities Management (Adm)

Work Unit Building Environmental Services

Work Schedule

7:30 am – 4:30 pm, Monday – Friday

“Mandatory Personnel”

This position is designated as ‘mandatory’ and, when contacted to report to work, its incumbent is expected to reach the campus as expeditiously as possible using normal precautions as dictated by the adverse weather conditions.

Primary Purpose of Position

The Program Development and Education Manager position fills multiple key vacant roles and combines them to streamline functions. Work closely with the leadership team to facilitate effective strategic actions to deliver a service the customer can trust. Participate in a cleaning and recycling task force on campus-wide efficiency and effectiveness. Manages 3M Clean Trace program, matting program, inventory control, data audits, cleaning audits, training audits, vehicle audits, equipment audits, kitting audits, and skilled assessments. Develops, coordinates, and manages elements of the following; reports on metrics such as cost per square foot and square foot per custodian. Compare metrics with peer institutions and work with BES&R administrative team, supervision, and management to ensure understanding of metrics and look for and implement efficiency and effectiveness measures.

Minimum Education/Experience

Required Minimum Qualifications:
Bachelor’s degree and one year of experience related to the area of assignment; or equivalent combination of training and experience. All degrees must be received from appropriately accredited institutions.

University Preferred Qualifications:
Graduation from a four year college or university and at least three years of program associate experience; or an equivalent combination of training and experience.

Essential Job Duties

Coordination of program development, training, education, work loading, and scheduling of cleaning and recycling activities within the Facilities Management’s Building Environmental Services and Recycling work unit.

Workload and schedule effective job assignments for over 120 cleaning and recycling workers. Develop and report on metrics such as cost per square foot and square foot per custodian.

Compare metrics with peer institutions and work with BES&R administrative team, supervision, and management to ensure an understanding of metrics.

Manages 3M Clean Trace program, matting program, inventory control, data audits, cleaning audits, training audits, vehicle audits, equipment audits, kitting audits, and skilled assessments.

Other Work Responsibilities

Research, find, and implement cleaning and recycling efficiency and effectiveness measures (industry best practices).

Develop campus-wide relationships to assure the success of the program and its goals. Work closely with the unit director to facilitate effective strategic actions to deliver world-class customer service.

Participate in a cleaning and recycling task force on campus-wide efficiency and effectiveness.

Departmental Preferred Experience, Skills, Training/Education

Ability to effectively understand, read, write and communicate the English language.

Effective skills in verbal, written, and interpersonal communication.

Ability to effectively work/interact with persons from different backgrounds and cultures.

Ability to foster and create an atmosphere of teamwork with coworkers and visitors, between day and night shift employees in Building Environmental Services and other departments both within Facilities Management and throughout the entire campus community.

The selected candidate must have the mental and physical capabilities to perform the essential functions of the position with or without reasonable accommodations.

Computer literate, proficient with Microsoft Office Suite, and willing to learn new programs.

Necessary Licenses or Certifications

The Environmental Specialist operates assigned vehicles on and/or off campus and must therefore possess, maintain, or obtain a valid driver’s license upon appointment to the position.

Work Location FM – Building Environmental Services – Admin

Posting date 10/15/2022

Closing date 10/23/2022

Proposed Hire Date 10/31/2022

Contact Information

Special Notes to Applicants

UNC Charlotte Benefits Information: https://hr.charlotte.edu/benefits

The finalist will be subject to a Criminal Background Check.

Please upload reference information including names, position titles and company/institutions, phone numbers, and email addresses of at least two current/previous supervisors.

• The Search Committee will not contact references without first verifying permission with the finalist.

Please ensure your full range of knowledge, skills, abilities, experience, and education are listed on your application.

• Do not write ‘see resume’ on your application when completing the job duties section.

If you answer the questions at the end of the application, please ensure your application reflects the knowledge, skills, abilities, and experiences to support your answers (see job duties section of previous employment).

• Failure to answer the questions at the end of the application will not preclude your application from being considered but may result in your application not receiving full consideration of your knowledge, skills, and abilities.

Please submit a resume and cover letter with your application.

• These documents will be used to evaluate your written communication skills as well as supporting documents of your knowledge, skills, abilities, education, and professional experience.

This position is for UNC Charlotte Permanent employees only.

• Please do not apply for this position if you are not a current UNC Charlotte Permanent employee. Your application will not be considered.