Ultimation Industries LLC Hiring for Inside Sales Account Manager – B2B E-Commerce Full Time

Ultimation is searching for a dynamic candidate to join our Inside Sales Team located in Sterling Heights, MI. The successful candidate will have previous sales experience preferably in a manufacturing or industrial field. Excellent verbal and written communication skills is a must. Great ability to multi-task and is well organized with a customer-orientated approach.

About Ultimation Industries: Ultimation Industries is an award-winning manufacturer of conveyors and material handling equipment. This year we were the recipient of the Michigan 50 Companies to Watch Award. Our E-commerce business is experiencing rapid growth and we’re looking to expand our sales team.

Job Duties:

– Answering and directing incoming phone calls (can be up to 50 a day)

– Work with customers to determine products that best fit their application

– Assist with customer quotations

– Assist with issuing and processing returns

– Perform a variety of customer service and administrative tasks

– Assist with customer order issues or concerns

– Assist with processing orders and shipments

– Quote and book shipments for customer orders

Required Skills and Experience:

– Minimum 1 year of previous customer service and/or sales experience.

– Experience working with an accounting and/or ERP database (preferred).

– Excellent sales and negotiation skills.

– Organized with attention to detail.

– Proven ability to build and maintain relationships with clients.

– Proficient with Microsoft Office Suite (I.e., Outlook and Excel).

– Self-motivated, team player, quick learner, driven to excel with minimal supervision.

– Excellent verbal and written communication skills.

– Ability to multi-task in a busy sales office is essential.

– A pleasant phone voice and easy-going personality.

– Reliable transportation, valid driver’s license, and proof of insurance.

– Prior experience in manufacturing industry is helpful but not required.

Highly Desired Additional Experience:

– Prior experience in a related field is highly preferred.

– Bilingual (Spanish)

– Experience working with websites, WordPress and WooCommerce.

– Creating online webpages and editing E-commerce product listings.

– Experience developing and managing Amazon listings.

– Search Engine Optimization (SEO) skills.

This Job is Ideal for Someone Who Is:

– Dependable

– Teachable

– Open-Minded

– People Oriented

– Adaptable

– Analytical

– Flexible

– Detail Oriented

– Ability to work well in both individual and team settings

– Self-Motivated

Education Requirements:

– Associate’s or Bachelor’s in Business, Marketing, or Related Fields (Preferred). If you are presently studying towards this we can assist with modifying your work hours to help with school requirements.

You will need to learn about our product range and quickly develop all the above sales and customer service skills. Flexibility to move between different tasks is important. About 80% of the day to day tasks relate to handling orders and sales inquiries and the other 20% is in further developing our e-commerce capability.

Thanks for reading!

Job Type: Full-time

Pay: $45,000.00 – $60,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible schedule
• Health insurance
• Life insurance
• Paid time off
• Parental leave

Experience level:

• 1 year

Schedule:

• Monday to Friday

Supplemental pay types:

• Bonus pay

Travel requirement:

• No travel

COVID-19 considerations:
This position requires on-site attendance in our office building.

Ability to commute/relocate:

• Sterling Heights, MI 48312: Reliably commute or planning to relocate before starting work (Required)

Education:

• Associate (Required)

Experience:

• Sales: 1 year (Preferred)
• Customer Service: 1 year (Preferred)
• Mechanical knowledge: 1 year (Preferred)

Work Location: One location