Ultimate Air, Inc Hiring for Office Assistant at Luxemburg, WI, USA Full Time

Office Assistant

Ultimate Air has been providing expert advice, unbeatable workmanship, and unparalleled customer care to the residents of Brown, Kewaunee, and Door Counties for over 15 years.

We are a family owned and operated business who values our employees and treats you like family!

Why Choose Ultimate Air?

• Positive and supportive working environment
• Growth and advancement opportunity
• Medical Insurance, 100% covered for the employee!
• Simple IRA with match up to 3%
• Paid Vacation
• Paid Holidays

Compensation : $17.00-22.00 / hr Depending on Experience

Position Summary : The Office Assistant will answer incoming calls and provide excellent customer service. Contact existing customers for the purpose of scheduling service maintenance appointments, commercial service agreement appointments or sales appointments for Sales Consultants.

Maintain the work schedules for field technicians and assure that all customer commitments are met. Provide logistical support to technicians and communicating with both fellow employees and customers, informing customers of the progress of service operations while ensuring that technicians operate in a cost-effective fashion.

Data entry on incoming work orders and administrative tasks as assigned.

Work Hours : Monday – Friday, 8 : 00 am – 4 : 30 pm. There may be occasional overtime.

Qualifications

• 1+ year customer service experience
• Friendly, outgoing demeanor
• Professional telephone skills
• Experience operating a multi-line phone system
• Must pass drug and background screens
• Able to communicate clearly in English both verbally and in writing
• Spanish speaking is a plus
• Strong proficiency in Word, Excel, Outlook
• Highly organized and detail oriented

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