True Hydration Hiring for VIP Customer Service Representative at Farmington Hills, MI Full Time

Truly Essential, the makers of True Hydration®, True Glow® and Cellular® drinks is looking for a VIP Customer Service Representative to join our growing team. In this role you will provide exceptional customer service that goes above and beyond the expectations of our clients. You will help answer questions, process order requests, and help plan/manage local events. The ideal candidate will have an energetic personality and have high attention to detail.

Job Responsibilities

• for providing a high level of customer service and promoting a positive attitude to create a fun and entertaining experience for our clients
• be knowledgeable of our products, promotions and events.
• with customers via phone, email, and online chat
• familiar with and communicate commission structure to our clients
• order entry email account to process sample requests from clients
• with events as needed
• and maintain all event log sheets (check in, limo, hotel, etc.)

Skills and Qualifications

• 2 years of experience in high end customer service field preferred.
• interpersonal and communication skills, ability to build relationships.
• verbal and written communication skills and exceptional attention to detail.
• to Customer Sales experience preferred.
• to meet targets and deadlines.
• to deliver service levels above and beyond expectations.
• organizational and planning skills.
• and able to work non-traditional business hours.
• in an entrepreneurial, hyper growth environment where priorities evolve regularly and decisions are made quickly.

Equal opportunity employer